Orlando Lara
San Antonio,TX
Summary
Proven leader and skilled technician with extensive experience at Halliburton Energy Services, adept in hydraulic fracturing operations and personnel management. Excelled in high-pressure situations, enhancing equipment efficiency and fostering strong customer relations. Holds certifications in crane and forklift operation, demonstrating a commitment to safety and operational excellence.
Overview
19
19
years of professional experience
1
1
Experienced Supervisor
1
1
Class A CDL with Tanker Endorsement
1
1
Boom Crane Certified
Work History
Service Supervisor II Hydraulic Fracturing/Acid
Halliburton Energy Services
04.2011 - 03.2024
- Supervise /lead employees in service operations for Frac/Acid. Responsible for service operations during equipment rig up and down on location, while maintaining good customer relations (company men, crew, etc).
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of service department, maintaining high level of organization and productivity. Including: Preparing equipment for contracted services. Responsible to delegating assignments and tasks within the crew and managing responsibilities over chemical inventory to and from well sites.
- Safely Maintaining work sites/wells in healthy communication environment for crew of approximately 15 operators and giving feedback to management and second shift staff of day to day briefing at shift change.
Customer Service Technician/Mentor Technician
Flextronics Corp.
10.2007 - 07.2010
- Delivered exceptional customer service at Verizon Wireless retail locations through clear communication and empathy during challenging situations.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
- As a mentor I trained several new hires and have them shadow me for one week in a retail location.
- Enhanced customer experience with personalized assistance and product recommendations at point of sales, helping solve technical issues with in office trouble shooting and repairs done in store while answering incoming calls/ multitasking.
- Fixing customer handsets and wireless modems, as well as provide total customer solutions by up-selling current customers and adding new clientele to the Verizon network.
Geek Squad Senior
Best Buy
11.2004 - 05.2007
- Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service and in home installation visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Diagnosed problems with PC, printers, cameras, all digital devices and machines by applying technical knowledge and troubleshooting skills.
- Supported management in training new hires on proper serving techniques and beer knowledge essentials.
Education
CDL - Commercial Driving
Del Mar College
Corpus Christi, TX06.2011
High School Diploma -
J.W. Nixon High School
Laredo, TX05.2003
Skills
- DOT Regulations
- Crane Operation, Certified Boom Crane
- Forklift Certified
- Class A CDL with Tanker endorsement
- PEC premier training yearly
- Manifold High Iron Pressure Certification
- CPR/ First Aid Certified
- Certified pump operator
- Personnel Management & Training
- Equipment Maintenance
- Emergency Preparedness
- Incident Response
- Cost Control
- Mobilization
- Hydraulic Fracturing
- Chemical Mixing
- Worksite Inspections
- Flowback operations
- Blender Operations
- Rig up/Rig Down
- On-site operations
- Wellhead Operations
- Advanced hydraulic fracturing operations
- Proppant Handling
- Site cleanup
- Lockout and tagout procedures
- Pump maintenance
- Pressure testing
- Personal Protective Equipment
- Vehicle Inspection
- Health and safety compliance
- Job site preparation
- Chemical Handling
- Heavy machinery
- Data monitoring
- Troubleshooting
- Hazardous Materials
- Machinery troubleshooting
- Equipment rigging and operation
- Teamwork and Collaboration
- Dependable and Hardworking
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Worker Supervision
- Excellent /Effective Communication
- Team Collaboration
- Organizational Skills
- Active Listening
- Team Leadership
- Hand and Power Tool Operation
- Adaptability and Flexibility
- Physical Strength and Stamina
- Decision-Making
- Heavy Lifting
- Site Safety/Safe Operating Procedures
- Relationship Building
- Customer Relations
- Heavy equipment operations
- Site Inspection & Maintenance
- Multi-Project Coordination
- Team building
- Forklift Operation
- Stress Tolerance
- Field Inspection
- Employee Motivation
- Worker Training/Monitoring
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Lockout and Tagout
- Loading and unloading trucks
- Goal Setting
- Professionalism
- Oil Field Mathematics
- Safety oversight
- Employee Management
- Site Measuring and Marking
- Time management abilities
- Continuous Improvement
Certification
- DOT Regulations
- Crane Operation, Certified Boom Crane
- Forklift Certified
- Class A CDL with Tanker endorsement
- PEC premier training yearly.
- Manifold High Iron pressure Certification
- CPR/ First Aid Certified
- Certified pump operator
Languages
Spanish
Native or Bilingual
Timeline
Service Supervisor II Hydraulic Fracturing/Acid
Halliburton Energy Services
04.2011 - 03.2024
Customer Service Technician/Mentor Technician
Flextronics Corp.
10.2007 - 07.2010
Geek Squad Senior
Best Buy
11.2004 - 05.2007
CDL - Commercial Driving
Del Mar College
High School Diploma -
J.W. Nixon High School
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