Orlando Luna Benitez
Erlanger,KY
Summary
Dynamic and results-driven professional with extensive experience in food service and customer engagement at Kristal Alltitude. Proven ability to enhance guest relations and ensure satisfaction through effective communication and attention to detail. Skilled in payment processing and maintaining a clean environment, consistently delivering exceptional dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Remodeler
Independent Employer
Florence, KY
08.2024 - Current
- Repaired damaged surfaces including drywall, plaster or other wall finishes.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Painted interior walls using quality paints from reputable manufacturers.
- Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
- Installed drywall, framing, insulation, cabinetry, countertops and trim.
- Loaded or unloaded building materials to distribute machinery or tools.
- Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
- Coordinated phases of construction projects from inception to completion.
- Monitored progress during different stages of the project in order to stay within budget limits.
Waiter
Kristal Alltitude
Puerto Vallarta, Mexico
01.2023 - 01.2024
- Responsible for greeting customers, taking orders, serving food and drinks, handling payments, and ensuring a positive dining experience, while also maintaining a clean and organized dining area.
Bartender
Fiesta Americana
Puerto Vallarta, Mexico
01.2021 - 01.2022
- Preparing and serving alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organized bar area, while also handling cash and credit transactions.
Bartender
Hilton Resorts
Puerto Vallarta, Mexico
01.2020 - 01.2021
- Preparing and serving alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organized bar area, while also handling cash and credit transactions.
Waiter
Crown Paradise
Puerto Vallarta, Mexico
01.2019 - 01.2020
- Responsible for greeting customers, taking orders, serving food and drinks, handling payments, and ensuring a positive dining experience, while also maintaining a clean and organized dining area.
Greenskeepers
Municipal Government
01.2017 - 01.2018
- Maintain the health and appearance of a golf course, ensuring the turf, landscaping, and overall grounds are in excellent condition through tasks like mowing, fertilizing, irrigation, and pest control.
Education
degree - psychology
universidad autónoma de tlaxcala
01.2016
Skills
- Communication
- EXCEL
- Script
- Plumbing
- Electricity
- Framing
- Roofing
- Painting
- Camera installation
- Software management
- Computers
- Work tools
- Conflict resolution
- Time management
- Team collaboration
- Customer engagement
- Food safety
- Payment processing
- Inventory management
- Cleaning procedures
- Effective communication
- Attention to detail
- Sales techniques
- Reliability and punctuality
- Food service
- Guest relations
- Table monitoring and turnover
Certification
- CDL License
- Welder Certification
Birth Country
México
Personal Information
Date of Birth: 10/25/94
References
- Human Resource, Crown Paradise, Puerto Vallarta, Jalisco, +52 322 22 6 68 EXT 81180, reclutamientopvr@crownparadise.com
- Fiesta Americana, Fiesta Americana, Puerto Vallarta, Jalisco, +52 322 226 2100
Birth State
Tlaxcala
Birth City
Calpulalpan
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Home Remodeler
Independent Employer
08.2024 - Current
Waiter
Kristal Alltitude
01.2023 - 01.2024
Bartender
Fiesta Americana
01.2021 - 01.2022
Bartender
Hilton Resorts
01.2020 - 01.2021
Waiter
Crown Paradise
01.2019 - 01.2020
Greenskeepers
Municipal Government
01.2017 - 01.2018
degree - psychology
universidad autónoma de tlaxcala
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