Orlando Mancilla
Anaheim,CA
Summary
Detail-oriented and resourceful professional with diverse background spanning marketing, event coordination, and customer service. Proven ability to manage digital content, support SEO strategies, and utilize AI tools for marketing purposes. Comfortable in fast-paced environments, adept at juggling multiple tasks while maintaining high level of organization and efficiency. Excellent communication skills with track record of providing exceptional customer service. Looking to leverage these skills in a challenging role to drive marketing efforts and enhance customer engagement.
Overview
7
7
years of professional experience
Work History
Executive Assistant, Work Experience
City of La Habra
La Habra
10.2025 - 12.2025
- Research and identified potential events and opportunities, promoting brand awareness and customer engagement
- Maintained organized digital files and spreadsheets, ensuring efficient retrieval and management of important company information
- Assisted in tracking teams and progress, contributing to enhanced productivity and timely completion of projects
- Utilized CapCut and Canva for basic video editing, enabling effective repurpose of short-form content and enhancing digital marketing efforts
- Assisted in YouTube content creation and optimization, including crafting effective video descriptions to enhance viewer engagement
- Supported SEO efforts through basic keyword research and implementation, contributing to improved website ranking
- Gained experience in using AI tools for content and marketing copy generation, driving efficient content creation processes
- Additional skills include Opus Clips, Google Workspace, PowerPoint, Google Drive, and Ai utilization
Contract Worker, Event Coordinator
Airballing LA, LLC
09.2023 - 02.2025
- Set up events for parties, birthdays, & other occasions
- Provided excellent customer service via phone calls, texts, & in-person, demonstrating active listening and professional demeanor
- Coordinate and plan events, meeting clients’ expectations and multitasking to ensure smooth operations
Host
Buffalo Wild Wings
02.2024 - 05.2024
- Provided excellent customer service, demonstrating active listening and professional demeanor and active listening to meet customer’s needs
- Guided patrons to their seats and took orders, showcasing multitasking skills
- Delivered customers’ orders in a timely and efficient manner
- Handled cash transactions using the POS system, ensuring accuracy and professionalism
Photographer
Cantrell Photography
08.2022 - 12.2022
- Utilized excellent communication skills to guide school students for ID pictures, ensuring their comfort while maintaining efficiency
- Demonstrated knowledge of camera equipment and photography techniques, showcasing multitasking skills in a fast-paced environment
- Provided professional service to schools, showcasing strong active listening skills to understand and meet their specific needs
Cashier
Papa John’s
07.2020 - 03.2021
- Handled cash transactions using the POS system, ensuring accuracy and professionalism
- Provided excellent customer service, demonstrating active listening to meet customer’s needs
- Prepared pizza to meet customer’s expectations, emphasizing attention to detail and communication skills
- Maintaining a clean and safe work environment ensuring all safety guidelines are followed
Prep Cook
Nubia’s Café
03.2019 - 03.2021
- Prepared food for customers, meeting their expectations and following kitchen guidelines
- Maintaining cleanliness and safety of kitchen to prevent hazards
- Open/Close facility, ensuring all security measures are taken
- Possess food handler’s card, showing responsibility and dedication to the profession
Education
High School Equivalency Certificate - undefined
State of California
California09.2018
Skills
- CapCut
- Canva
- Video Editing
- Event Planning/Coordinating
- Photography
- Multitasking
Timeline
Executive Assistant, Work Experience
City of La Habra
10.2025 - 12.2025
Host
Buffalo Wild Wings
02.2024 - 05.2024
Contract Worker, Event Coordinator
Airballing LA, LLC
09.2023 - 02.2025
Photographer
Cantrell Photography
08.2022 - 12.2022
Cashier
Papa John’s
07.2020 - 03.2021
Prep Cook
Nubia’s Café
03.2019 - 03.2021
High School Equivalency Certificate - undefined
State of California