ORLANDO MARTINEZ
Teaneck
Summary
I am a very motivated and dedicated student with a strong academic background seeking an opportunity to gain professional experience and contribute skills in a dynamic work environment. I consider myself to be a very happy and likable person which I think is very important nowadays. I also consider myself to be a perfectionist which means Im careful and responsible when it comes to my work.
Overview
1
1
Certification
Work History
Crew Member
Dunkin Donuts
07.2022 - 10.2022
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Skilled in handling customer inquiries, resolving complaints, and assisting with product selection and recommendations
- Trained and onboarded new team members, ensuring smooth transition and high-quality service
- Exceptional ability to work in a fast-paced and high-pressure environment to ensure customer satisfaction
- Proficient in providing excellent customer service, maintaining cleanliness, and handling cash transactions
- Skilled in multitasking and collaborating with a team to efficiently complete tasks
- Proven record of demonstrating strong communication skills and adapting to various roles and responsibilities
Education
High School Diploma -
Teaneck High School
Teaneck, NJ06.2023
Bachelor of Arts - PreLaw Economics Major
University Connecticut
Storrs, CT05.2027
Skills
- Teamwork
- Organization
- Communication
- Problem-solving
- Time-management
- Cash Handling
- Clear Communication
- Cleaning
- Customer Engagement
- Self-discipline
Accomplishments
I have a certificate a signed by the town mayor given to me as gratitude for my hard work in the community.
Community Service
Assistant
April 2023 - June 2023| Dominican Consulate, Perth amboy, New Jersey
- Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel.
- Developed strong relationships with customers through exceptional customer service.
- Scheduled and confirmed appointments for clients, customers or supervisors.
- Provided administrative support to team members and management in daily tasks.
- Prepared agendas and materials for meetings and conferences.
Manager's Assistant
February 2023 - April 2023 | Teaneck Highschool, Teaneck, New Jersey
- Tracked store inventories and replenished products according to demand.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Assisted manager with organizing and scheduling meetings, conference calls, and other events; maintained calendar.
Awards
Community service Award
Certification
Licensed Seal - of Biliteracy
Valid Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin Donuts
07.2022 - 10.2022
High School Diploma -
Teaneck High School
Bachelor of Arts - PreLaw Economics Major
University Connecticut
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