Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Box Truck Driver/Moving Truck Driver
Jones Moving and Storage
08.2025 - Current
Operated hand trucks and dollies to efficiently move items across various terrains.
Assisted team members in packing and securing belongings for safe transit.
Followed safety protocols to maintain a secure working environment during moves.
Communicated effectively with clients to understand specific moving needs and preferences.
Conducted inventory checks before and after moves to ensure all items accounted for.
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 18,000lbs.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Executed safe loading and unloading of items, ensuring protection of goods during transport.
Customer Service Representative
Advanced Call Center Technologies LLC
03.2024 - 04.2025
Utilized CRM software to document interactions and track customer feedback.
Resolved customer inquiries through effective communication and problem-solving skills.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assisted clients with account inquiries and transaction processing.
Executed daily banking operations, ensuring compliance with regulations.
Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
TMA Driver
Nixon Engineering
06.2023 - 02.2024
Assisted with roadway projects and highway repairs by controlling traffic patterns.
Flagged motorists to provide warning of obstacles and repair work.
Erected signs and cones to divert traffic in active work areas.
Communicated with supervisors regarding any problems or delays encountered during job performance.
Installed traffic signs, signals, and guardrails as needed.
Cleaned and maintained streets, sidewalks, curbs, gutters, and storm drains.
Delivery Driver
Kapal Industries
11.2022 - 05.2023
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Adhered to all applicable traffic laws while driving delivery vehicle.
Field Technician
Broadband Telecom Services
04.2022 - 10.2022
Performed preventative maintenance on equipment and systems to ensure optimal performance.
Maintained inventory of parts and supplies used for repairs and service calls.
Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
It was installed, configured, and tested network hardware such as routers, switches, and wireless access points.
Provided technical support to end users by troubleshooting various networking issues.
Provided guidance to other technicians in identifying and resolving complex networking issues.
Field Technician
Texas Boll Weevil Eradication Foundation
03.2018 - 04.2022
Drives a Foundation vehicle to and from the assigned airport, cotton field or roads surrounding a cotton field to perform the assigned tasks
Deploys and removes boll weevil traps in and around cotton fields
Monitors and collects information from those traps to identify the location and density of boll weevil populations
Maintains accurate chemical records and flight records of aerial applications
Observes whether the proper cotton fields are sprayed effectively and efficiently Performs duties with daily supervision and a high level of quality control checks.
Materials Handler/Forklift Driver
Fed Ex Express
11.2015 - 11.2016
Receiving incoming packages and heavyweight delivery from airplane to loading dock
Clean areas of our workspace around the warehouse
Checking oil level, lights, horn, etc.
On forklifts and driving tugs
Unloading packages onto a conveyor belt and then into our vehicles or cargo planes
Daily fog walks, cleaning any material left behind before and after planes are parked
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes
Load/Unload heavyweight cargo with a forklift in and out of trailer trucks Forklift