Over 37 years of experience within the Consumer Package Goods Industry encompassing retail sales and corporate planning. Successfully managing established units as large as $112M in annual revenue, growing them by building relationships and creating strategic plans with respective tactics.
Sales Forecasting
P&L Management
Client relationships
Operations
Executive Negotiations
Annual Operating Plans
Marketing Analytics
Business Restructuring
Consumer Marketing
Overview
40
40
years of professional experience
Work History
Sales Representative
Kraft Foods, El Paso, Texas
01.1986
Responsible for in-store shelving, merchandising, pricing and distribution
Earned Vice President’s award for sales, distribution and cases on display above and beyond plan.
Customer Business Leader HEB Team
Kraft Heinz Company-San Antonio, TX
07.2015 - Current
Responsible for developing and implementing strategic annual business plans
Focus on Customer specific category plans across six Oscar Mayer/Claussen categories to drive profitable growth and revenue for H-E-B and Kraft Heinz
Manage an annual trade budget exceeding 22.1MM
Functional linkage with Headquarter Marketing, Finance and Brand Teams to execute strategic priorities: develop Customer specific programs and deliver consistent business results
Develop tracks, analyzes, evaluates and develops business plans based on Business Unit, customer strategies/initiatives and external factors
Build Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
Understand and utilizes insight information applications, both internal and external (competition), to build total customer profits
Tailor programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations
Total annual gross revenue responsibility is $115MM in direct calls on 3 HEB Business Development Managers
Winner of the 2015 Oscar Mayer Mike Zunick Award.
Business Account Manager
CROSSMARK
02.2020 - 04.2021
Coordinate with Customer Managers to develop and execute business plans
Build and manage strategic plans for respective retailers/wholesalers
Align on strategy and plan with Region Broker Managers, Identify Opportunities and threats
Feed CM’s w/ planning analytics to support Cat/Line reviews, NI presentations, etc
Effective trade fund management and visibility
Align w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensions
Work with syndicated/other data sources to both manage and inform strategic and tactical trade plans
Ad-hoc financial and data analysis, including pre/post event analysis
Develop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiative
Attend Customer Sales Calls with the Customer Manager Team where appropriate
Ensure Client’s Plans are Built and maintained in CROSSVIEW and the Client’s Trade Planning System.
Regional Business Manager
Hain Celestial
05.2017 - 06.2019
Defines specific strategic business objectives to maximize sales, share growth and enhanced profitability for assigned brand portfolio
Leads the development of Customer/ Market/Category/Brand strategies, objectives and tactics
Effectively manages both volume and spending to deliver the brand objectives
Maximize shopper marketing funds to develop customer specific merchandising options in conjunction with brand strategies and objectives
Track and evaluate sales performance against volume, share, promotions, new items and spending objectives
Develop Hain Celestial brand portfolios in line with distribution, pricing, merchandising and shelving objectives established for each brand
Manage broker relationships and direct projects to improve volume and distribution
Provide direction to the Sr
Category Manager and Replenishment Director.
Customer Business Leader HEB Team
Kraft Foods-San Antonio, TX
07.2012 - 01.2015
Responsible for 112MM in revenue, Closed 2015 +5.6% vs PY
Develop, tracks, analyzes, evaluates and develops business plans based on Business Unit, customer strategies/initiatives and external factors
Build Kraft business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
Understand and utilizes insight information applications, both internal and external (competition), to build total customer profits
Tailor programs consistent with customer’s strategy that deliver superior results and aligns with the business sectors’ expectations.
Customer Business Development Manager- San Antonio, TX
Kraft Foods- San Antonio, TX
11.2004 - 01.2012
Responsible for $100 M in Sales
Role-establish business building programs with the goal to deliver the annual revenue goals for total grocery categories
Achieved 6 years of growth vs py with increased revenue responsibility from $68.1M to $100.0M
Turned around the Planter’s Nut business around thru base building initiatives, +11% in revenue vs PY
Successfully launched Tassimo Single Serve Brew system to the top two grocery chains in the nation
Established 15 tie0in events on average each year with Wine and Beer companies.
Category Sales Planner – KCD – Glenview, IL
Kraft Foods, Glenview, IL
10.2003 - 01.2004
National Planner on Polly-O Italian cheese (35.6 MM lbs, 80.5M in Revenue) & Cultured
Ended Q4’03 volume (lbs) +16% vs
PY, +17% in Revenue
Managing $17MM in Trade Funding
Primary communication linkage for Division/Category to Field Sales
Develop annual category volume and trade spending for the nation
Link division strategies and objectives with region via 6-month planning process
Communicate and distribute all region approved working trade funds
Manage trade dollars and incremental Fund Request process against category budget/plan
Utilize HQ tools, resources to analyze trade spending effectiveness
Monitor region level programs in collaboration with Brand group and Region Cat Planners
Interacts with members of the following departments to maximize brand results, Category Sales
Management (CSPM, Director), Marketing Brand Groups, Finance, MID and Sales Information Group, Operations-Asset Management, External vendors-information sources.
Sr. National Account Manager – Irving, Texas
Kraft Foods, Irving, Texas
01.2000 - 01.2003
Optimized the new centralized Fleming and Kmart structure
Responsible for managing over $100 Million dollars of Kraft business (Oscar Mayer/BOCA/Fresh Made Creations
Achieved greater share of the business vs
Competition
Contributed in the development and execution of a “Preferred Vendor” agreement with Fleming
Streamlined the process of getting new items shipped into every Fleming Division within 1st week of availability
Managed Business Analyst team through process development and quarterly goal setting to achieve deduction balances
Managed the analysis of business opportunities on a quarterly, 6-month and yearly basis
Establish a business climate that is mutually beneficial to the strategic plan for both Kraft and the customer
Communicate accounts promotion decisions to sales force and management teas
Earned the Kraft Foods Sales Leadership Diamond (2001) for critical input into building new structure in support of customer centralization.
National Accounts Manager – Grocery/Refrigerated/Meat Division
Kraft Foods, Oklahoma City, Oklahoma
01.1998 - 01.2000
Responsible for developing and communicating national programs that fit customer philosophies and communicating incremental overlay programs for national wholesale team
Keep account informed of our procedures and policies in place for taking cost out of the system.
National Customer Sales Planner – Oscar Mayer Lunchables & Claussen
Kraft Foods, Madison, Wisconsin
01.1996 - 01.1998
Responsible for tracking, analyzing, evaluating area business plans
Develop area-level trade programs for assigned product categories
Allocated/administered area volume and trade promotion spending levels
($40 million)
1996 earned Oscar Mayer Achievement Award for achieving Trifecta performance against Claussen
Achieved and exceeded goals in Profit, Sales and Share
1997 earned Oscar Mayer Achievement Award for Lunchables performance in new product development and speed to market
Results lead to Oscar Mayer Lunchables Volume, Profit and Share dominance in the refrigerated lunch combination category
Earned the Kraft Foods Sales Leadership Diamond Ring for excellence in execution and outstanding sales performance
Earned the ABCD Award (1999) for efforts Above and Beyond the Call of Duty for work on CAN deposits, which resulted in the success of Burgers and Hot Dogs Lunchables.
Customer Business Manager – Grocery/Refrigerated/Meat Division
Kraft Foods, Oklahoma City, Oklahoma
01.1994 - 01.1996
Responsible for building and maintaining positive customer relationships
Lead and directed customer business team’s account and retail selling activities
Achieved volume goals
Developed and promoted two members of my team into jobs of increased responsibilities.
Region Category Planner – Grocery Division
Kraft General Foods, Kansas City, Kansas
01.1993 - 01.1994
Responsible for tracking, analyzing, evaluating and developing business plans for customer business teams
Developed regional trade programs for assigned product categories
Developed region communication template
2 years of increased profits and productivity
Earned the “Teaming for the Gold” award for Hawaii Trip.
Sales Manager – Retail Operations
Kraft General Foods, Kansas City, Kansas
01.1992 - 01.1993
Responsible for leading and directing retail selling teams regarding shelving, promotions and merchandising.
Responsible for account-level selling/influencing, pricing, promotions, distribution and shelving responsibilities
Developed 6-month performance-based incentive program
Increased sales by 15% over PY
Earned Account Management Award for stepping outside the box to business that drove results +15% over Prior Year.
Account Executive – Grocery Products Division
Kraft Foods, Oklahoma City, Oklahoma
01.1989 - 01.1990
Responsible for account-level selling/influencing, pricing, promotions, distribution and shelving responsibility
Increased profitable volume by 22% over PY and authorizations by 26%
Earned Account Management Award for increased profits through customer development.
Account Manager – Grocery Products Division
Kraft Foods, Oklahoma City, Oklahoma
01.1987 - 01.1989
Responsible for account-level selling/influencing, pricing, promotions, distribution and shelving
Exceeded sales over PY by 22%.
Sales Service Representative
Kraft Foods, El Paso, Texas
01.1984 - 01.1985
Responsible for assisting sales representatives with in-store shelving, merchandising, pricing and distribution.
Education
Skills
Business Development
Product and Service Knowledge
Staff Training
B2B Sales
Market Research
Marketing Strategy
Trade Marketing
Category Insights
Category Planning
Change & process management
Sales management
Negotiations
Deduction Management
Professional Development
Wide variety of training and seminars including Leadership, Personal Relationships, Meat 101 – University of Wisconsin, Gender Sensitivity, STEPS, Broadening Retail Horizons, Power of Differences, Negotiations.
Computer systems – Excel, Power Point, Word, Sharp, AC Nielsen, Genesis, KOSTARS, Internet and Intranet, SAP.
Other
Chair ~ Kraft Foods Hispanic & Asian Diversity Sales Council, Sales and Customer Service Member ~ Kraft Foods Diversity Steering Committee for Kraft Foods North American
Assistant Coach of daughter’s Fast Pitch Softball Team
Junior Achievement Volunteer
Habitat for Humanity Volunteer
San Antonio Food Bank Volunteer
Mentor of several Kraft Employees
2015 Presidents Club Winner
2015 Oscar Mayer Mike Zunick Award
CrossFit Masters Athlete
Hobbies And Interests
CrossFit
Healthy cooking
Home improvement projects
Outdoors activities
Traveling
Timeline
Business Account Manager
CROSSMARK
02.2020 - 04.2021
Regional Business Manager
Hain Celestial
05.2017 - 06.2019
Customer Business Leader HEB Team
Kraft Heinz Company-San Antonio, TX
07.2015 - Current
Customer Business Leader HEB Team
Kraft Foods-San Antonio, TX
07.2012 - 01.2015
Customer Business Development Manager- San Antonio, TX
Kraft Foods- San Antonio, TX
11.2004 - 01.2012
Category Sales Planner – KCD – Glenview, IL
Kraft Foods, Glenview, IL
10.2003 - 01.2004
Sr. National Account Manager – Irving, Texas
Kraft Foods, Irving, Texas
01.2000 - 01.2003
National Accounts Manager – Grocery/Refrigerated/Meat Division
Kraft Foods, Oklahoma City, Oklahoma
01.1998 - 01.2000
National Customer Sales Planner – Oscar Mayer Lunchables & Claussen
Kraft Foods, Madison, Wisconsin
01.1996 - 01.1998
Customer Business Manager – Grocery/Refrigerated/Meat Division
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center