Orlando Moore
Cypress,TX
Summary
Logistics Manager and Military Veteran with a Secret Security Clearance and over 25 years of proven experience in the United States Army. Accomplished measurable results while leading teams of up to 39 personnel in a dynamic, fast - paced environment. Possess a comprehensive background in Logistics and Operations Management derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment while meeting the expectations of senior leadership. Possess extensive knowledge in Project Management. Recipient of multiple awards for outstanding performance and professionalism. Leadership Safety Management Logistics Operations Large-Scale Operations Data Analysis Knowledge of medical equipment and surgical instrumentation Training and Development Policy Implementation Ability to search and interpret regulations Organization/Communication Proficient Microsoft Office PROFESSIONAL SUMMARY EDI Technical Analyst that provide high level technical support for the proper coordination of vendor, client and LabCorp to ensure successful implementation of reference lab interfaces between client and LabCorp. Diversely Skilled Technical Analyst with 5 years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication. Confident Technical Analyst with development, implementation and support experience. Dedicated professional with more than 5 years of familiarity in overseeing diagnostics and troubleshooting tasks. Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.
Overview
35
35
years of professional experience
1
1
Certification
Work History
EDI Technical Analyst
HIGHMARK COMPANIES
01.2017 - Current
- Provides remote support for 23 Composite Health Care System (CHCS) and other vendors as assigned for Lab Interoperability
- Carries out vendor to vendor testing with client/vendor(s) or third-party vendor(s)
- Consults with client and /or vendor as needed to test, implement reference lab interface
- Make modifications and updates in support of CHCS Lab applications and software
- Builds, maintains and validates 100"s LabCorp Tests in CHCS client test tables
- Maintains knowledge of status of all interfaces under installation, providing such information as requested
- Ability to work with experienced and inexperienced systems POC's daily and interfacing with POC's from multiple service providers
- Learns established procedures for support, responding to incidents that are moderately complex in nature where judgment in resolving problems is imperative, taking calls, and logging trouble tickets on proprietary Help Desk software system
- Consults with programmers and product teams as needed to complete implementation and delivery of interfaces and accurately documents quality testing and support to clients
- Complies with all approved procedures, directives and guidelines
- Successful interaction/communication with LabCorp external and internal clients
- Performed quality assurance and quality control assessments of support ticket fulfillment.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Fostered communication between site locations by initiating increased telepresence usage and remote operational review processes.
Environment, Health, and Safety Associate
Walmart Distribution Center
04.2022 - 11.2022
- Follows appropriate legal, safety, and security requirements when identifying, handling, and documenting theft, and other suspicious, criminal or unwanted behavior.
- Gives accurate information to associates and non-associates on Environmental, Health, and Safety policies, practices, and guidelines when required to do so.
- Promoted available resources and connected individuals with services.
- Observes over 50 associates and non associates behavior, identifies and investigates signs of shrink, suspicious or criminal activities, secures merchandise, and completes documentation of incidents in timely manner.
- Informs management about security risks and conditions that are dirty, unsafe, or prohibit successful asset protection.
- Maintained accurate and complete records to document program activities and outcomes.
- Conducted safety training and education to over 30 employees to increase awareness of safety hazards and empower employees to work safely
- Inspected worksites, practices, and gear for compliance with established safety standards
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries
- Inspected facilities for adherence to fire, hazard, and safety guidelines
- Stayed current with trends within industry.
Operations and Logistics Manager
UNITED STATES ARMY
01.1989 - 01.2014
- Coordinated transportation of supplies supporting organization comprised of 35,000 employees.
- Optimized returns and investments by effectively managing and directing distribution operations.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Monitored logistics performance and identified improvement opportunities.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Directed shipping and receiving of wide range of products daily.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Managed stock control, accounting, procurement, inventory control, and item financial management for 10 separate departments within organization
- Mentored 18 junior managers and 3 employees in logistics operations and professional development
- Search and Interpret rules, policies and practices related to supply processes as it relates to inventory.
Education
MBA - Project Management
American Military University
Charles Town, WV2018
Bachelor of Science - Project Management
Liberty University
Lynchburg, VA2014
Skills
- Business Requirements Analysis
- Program Effectiveness Analysis
- Technical System Improvements
- Efficient Service
- Diagnosis and Troubleshooting
- Privacy Policies
- Web Security
- Project Management
- Technical Analysis
- Interpersonal and Written Communication
- Remote Technical Support
- Technical Leadership
Certification
Hazardous Materials (HAZMAT), Forklift Operator, Battle Command and Sustainment Support System (BCS3)
Additional Information
- SELECT AWARDS, Bronze Star Medal, Meritorious Service Medal (2nd Award), Army Commendation Medal (6th Award).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won't.It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Environment, Health, and Safety Associate
Walmart Distribution Center
04.2022 - 11.2022
EDI Technical Analyst
HIGHMARK COMPANIES
01.2017 - Current
Operations and Logistics Manager
UNITED STATES ARMY
01.1989 - 01.2014
MBA - Project Management
American Military University
Bachelor of Science - Project Management
Liberty University
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