Summary
Overview
Work History
Education
Skills
Timeline
Generic

ORLANDO ORENGO

Winter Haven,FL

Summary

Manager Area Summary of Qualifications • Work well with or without supervision. •Able to prioritize and focus on matters at hand. •Excellent with customer support services. •Skilled at learning new concepts quickly while working well under pressure. •Coordination of office administration duties. Dedicated Area Manager competent in leading and mentoring team members.

Overview

19
19
years of professional experience

Work History

Area Manager/Supervisor of Operations

Marsden South
03.2020 - 08.2022
  • Supervised and evaluated personnel performances and being in charge of 45 accounts (with them varying from banks, medical clinics, and pediatrics.)
  • On-board new hired.
  • Implemented corrective actions and conducted terminations when needed.
  • Trained employees in learning techniques as well as safe work practices.
  • Modified employee assignments to ensure coverage in the event of absences or special client's requirements.
  • Coordinated the special service groups within the company.
  • Maintained the budgets of the accounts weekly, monthly, and yearly.
  • Created work orders as well as identifying opportunities to make profit for the company. Examples: Offering pressure washers, disinfection services, strip and wax services, etc.
  • In charge of inventory supplies as well as making orders of supplies to be delivered for specific locations.
  • Monthly inspections in all of my accounts.

Area Manager

Stockton Maintenance Group
06.2016 - 03.2020
  • Manager in Martin County in Stuart FL.
  • 51 accounts register in my Route in Martin County (Library, Building Administration, Health Department, Appraiser Offices, Utilities, Annex Offices, Courthouse, Building Administrative, Public Safety Complex, Landfill & Recycle Complex, Tax Collector Offices and Others.
  • Comply with the safety protocols established by the County and do the procedures in order required by the established standards.
  • Keep an informative and updated record each year of supervisors and cleaners at each assigned location such as Badge ID and Safety Seminars.
  • Submit weekly Payroll for supervisors and employees in time.
  • Supervises and coordinates activities of workers engaged in janitorial services.
  • Assigns janitorial work to employees, following material and work requirements.
  • Inspects work performed to ensure conformance to specifications making goals.
  • Records personnel data on specified forms.
  • Recommends personnel actions, such as hires and discharges, to ensure proper staff.
  • Confers with staff to resolve production and personnel problems.
  • Trains workers in janitorial methods and procedures and proper operation.
  • Issues janitorial supplies & equipment to workers to ensure quality and timely delivery.
  • Use device services to transmit information and communication effective.
  • ADP & Paylocity apps program to training the employee register in & out in the assigned location.
  • Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment.

Area Manager

Stockton Maintenance Group
12.2015 - 06.2016
  • In charge of the Fifth Third Bank Branch, National Valley Bank and Small accounts clients in Tampa Florida.
  • Weekly & Monthly walkthrough Inspection in each accounts identify areas to improve the services.
  • Communication and Relationship with Properly Manager to attend complaints, work orders and projecting goals.
  • Knowledge ADP and Paylocity Portal.
  • Maintain Budget weekly and monthly justify any need according to the standards.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Dedicated to expanding client bases by building lasting relationships.
  • Conducted training sessions to educate employees and supervisors on best practices and procedures to increase profitability.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

Janitorial Supervisor

Stocton Maintenance Group
01.2014 - 01.2015
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Conducted or assisted with screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Prepared and presented reports of hours worked, staff assignments and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.

Sales Vendor

Goya Foods Inc. of Central Florida
03.2004 - 01.2014
  • Routing areas stores including American stores supermarket ( Walmart , Publix, Save A Lot, Winn Dixie and independent Stores and Latin Supermarket.)
  • Supply all stores according modular, planogram every week bring best quality services.
  • Takes orders according sales movement and customer preferences.
  • Describes all my products according the stores needed, negotiate prices and orders by volumes( cases or pallets),show discount and promotions monthly.
  • Collect Money or checks for sales Independent Markets or Owners Stores.
  • Good relationship with Managers, Owners, Department Managers, Customers and co workers.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Displayed products properly at customer sites and according to company specifications and policies.

Reset Coordinator

Future Forced /Goya Foods Inc. of Central Florida
09.2002 - 03.2004
  • Reset Team and Travel Team • Able to complete the work on schedule according to the plan, planogram or diagram.
  • Able to lift and open heavy boxes and determine which merchandise or item goes where.
  • Able to understand planogram include drawings and dimensions so aisle shelves, end cap and displays.
  • Knowledge the products or items according the market and introduce new items and preferred for the customer or community.
  • Supervised team of up to 5 employees and monitored adherence to company standards.
  • Resolved problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for meetings.

Education

Diploma - Medical Billing & Coding Specialist

Florida Technical College
Orlando, FL

High School Diploma -

Disciples of Christ
Bayamón Puerto Rico

Bachelor of Arts - Physical Education

UCB University
Puerto Rico

Associate of Arts - Business Management

Sistema Universitario Ana G Mendez - Universidad Del Turabo
Orlando, FL

Skills

  • Order management
  • Controlling costs
  • Budgeting
  • Staff Management
  • Cleaning
  • Systems and software programs
  • Relationship building and management
  • Goals and Performance
  • Scheduling
  • Employee Training
  • Staff Training

Timeline

Area Manager/Supervisor of Operations

Marsden South
03.2020 - 08.2022

Area Manager

Stockton Maintenance Group
06.2016 - 03.2020

Area Manager

Stockton Maintenance Group
12.2015 - 06.2016

Janitorial Supervisor

Stocton Maintenance Group
01.2014 - 01.2015

Sales Vendor

Goya Foods Inc. of Central Florida
03.2004 - 01.2014

Reset Coordinator

Future Forced /Goya Foods Inc. of Central Florida
09.2002 - 03.2004

Diploma - Medical Billing & Coding Specialist

Florida Technical College

High School Diploma -

Disciples of Christ

Bachelor of Arts - Physical Education

UCB University

Associate of Arts - Business Management

Sistema Universitario Ana G Mendez - Universidad Del Turabo

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