Summary
Overview
Work History
Education
Skills
Timeline
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Orlando Penaloza

Tampa,KS

Summary

Dynamic and reliable professional with extensive experience at Keurig Dr Pepper, Inc. Proven track record in enhancing product visibility and executing successful promotional resets. Skilled in vendor relations and active listening, fostering strong team collaboration and customer satisfaction. Committed to maintaining high standards in store maintenance and merchandising excellence.

Overview

21
21
years of professional experience

Work History

Merchandiser

Keurig Dr Pepper, Inc.
08.2024 - Current
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Improved product visibility by strategically organizing merchandise on showroom floors.
  • Facilitated training sessions for new merchandisers, improving team skills and performance.

DRIVER

AMAZON-INSTACART
03.2022 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

Construction Worker

Gibson Marine Construction
04.2021 - 02.2022
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reported defective products or machinery to supervisor.
  • Frequently inspected production area to verify proper equipment operation.
  • Paid attention to detail while completing assignments.

Roofing Laborer

George Kontos Roofing
02.2019 - 02.2021
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
  • Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
  • Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
  • Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
  • Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
  • Enhanced team productivity by assisting with the repair and replacement of various roofing systems.
  • Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Demonstrated adaptability in working with various roofing types such as asphalt shingles, metal, or slate for diverse projects requirements.
  • Contributed to seamless teamwork dynamics by quickly identifying areas where help was needed most during complex installations or repairs.
  • Collaborated with team members to successfully install insulation and vapor barriers for improved energy efficiency in buildings.
  • Installed, repaired, and replaced single-ply roofing systems.

Real Estate Agent

SKY GROUP TEAM
03.2015 - 03.2018
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Presented purchase offers to sellers for consideration.
  • Reviewed market research data and changed sales plans accordingly.

Customs Coordinator

Clover International
01.2005 - 10.2014
  • Developed strong relationships with customs brokers to facilitate smooth processing of shipments.
  • Ensured timely delivery of shipments through meticulous coordination with carriers and freight forwarders.
  • Assisted in the development of corporate policies related to international trade, ensuring alignment with legal requirements and industry best practices.
  • Managed Customs audits, resulting in minimal fines and penalties for noncompliance.
  • Supported company growth by efficiently scaling customs operations to handle increasing shipment volumes.
  • Reduced shipment delays by proactively addressing potential compliance issues.
  • Resolved complex customs-related issues quickly, minimizing impact on customer timelines and satisfaction levels.
  • Improved shipment visibility by developing comprehensive reports on import/export activities and performance metrics.
  • Calculated daily exchange rates and taxes due for goods and commodities.
  • Reviewed international and domestic invoices for [Type] and [Type] cargo shipments.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.

Education

TSU UNIVERSITARIO EN ADMON ADUANAS -

COLEGIO UNIVERSITARIO DE ADMINISTRACION
PUERTO CABELLO VENEZUELA
06-2005

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Active listener
  • Store maintenance
  • Sales techniques

Timeline

Merchandiser

Keurig Dr Pepper, Inc.
08.2024 - Current

DRIVER

AMAZON-INSTACART
03.2022 - 07.2024

Construction Worker

Gibson Marine Construction
04.2021 - 02.2022

Roofing Laborer

George Kontos Roofing
02.2019 - 02.2021

Real Estate Agent

SKY GROUP TEAM
03.2015 - 03.2018

Customs Coordinator

Clover International
01.2005 - 10.2014

TSU UNIVERSITARIO EN ADMON ADUANAS -

COLEGIO UNIVERSITARIO DE ADMINISTRACION