Orlando Piker
Providence,RI
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Experienced customer service professional bringing 10 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Mahr
01.2023 - Current
- Track orders and notified customers of status or potential delays.
- Generate documentation and information required for customer shipments.
- Conduct investigations to resolve issues related to logistics and cargo movements.
- Prepare and document shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Produce work orders for associates in the stock room for picking
- In charge of all International & domestic exports from our RI location as well as subsidiary companies of Mahr, Inc.
- Generate monthly performance reports to track and analyze shipping trends.
- Assist in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Schedule and coordinate truck, ship and air transport to maximize productivity and maintain organized calendar.
- Perform regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
Inventory Control Specialist
Granite Telecommunications LLC
12.2021 - 12.2022
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained counts through Microsoft GP, EXCEL & RF Scanner.
Warehouse Manager
FHI
07.2017 - 12.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
General Manager
Footlocker Retail
03.2007 - 07.2017
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Community College of Rhode Island
Warwick, RIHigh School Diploma -
Mount Pleasant High School
Providence, RI06.1998
Skills
- Equipment Redistribution
- Sales and Marketing Collaboration
- Mathematical Calculation and Reasoning
- Telephone Management
- Document Generation
- Accreditation Coordination
- Items Inspection
- Training and Leadership
- Attention to Detail
- Communication
- Improving Customer Experience
- Positive Attitude
Certification
Forklift Certification, FHI, 5 Years
Timeline
Logistics Coordinator
Mahr
01.2023 - Current
Inventory Control Specialist
Granite Telecommunications LLC
12.2021 - 12.2022
Warehouse Manager
FHI
07.2017 - 12.2021
General Manager
Footlocker Retail
03.2007 - 07.2017
Community College of Rhode Island
High School Diploma -
Mount Pleasant High School
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