Experienced Director of Operations with a track record of improving efficiency, productivity and increasing revenue. A bold innovator who is dedicated to personal development and organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Central Services
Vista Del Mar Child & Family Services
Los Angeles
11.2016 - 10.2022
Managed 5 departments; Maintenance, Purchasing, Landscaping, Janitorial, & Construction Project Department
Minimized Employee turnover throughout COVID-19 Pandemic
Implemented new company wide security and access system, including Sister Locations
Implemented new software to accurately record and analyze daily operations
Contract Negotiations including but not limited to phone services, landscaping, roofing, plumbing upgrades, construction, and copier equipment
Budget management and revision, saved company over $800,000 in first year (SEE ACCOMPLISHMENTS BELOW FOR FURTHER FINANCIAL IMPROVEMENTS)
Improved departments policies, and procedures and safety standards
Collaborated with company executives and senior leaders regularly
OPERATOR TECHNICIAN
88 MIKE, Army National Guard
Lancaster
11.2013 - 11.2020
Accurate execution of mission objectives by researching intelligence targets to understand significance in geopolitical context
Directed logistical training procedures in accordance with military regulations
Maintained security of local areas and performed routine clearance for visiting high-ranking officials
Maintained accountability of all equipment
Prompt emergency response
Operated all vehicles and equipment over various terrain
Managed load, unload, and safety of personnel transportation
OPERATOR
Us National Guard ARMY
Sacramento
04.2017 - 07.2019
Lead high risk drug counter missions
Successfully managed infiltration of multiple US Special Operation teams and equipment in 2018 in support of Counter drug Joint Task forces
Collaborated with State Department officials and senior foreign military and law enforcement personnel to capture high value targets
Performed case support initiatives with participating agencies, including network, communication, and flow analysis
Collected, organized, and analyzed large amounts of information of criminal intelligence
Assisted in identifying needs of law enforcement agencies
Integrated and developed undocumented areas of investigation and identified leads for follow-up criminal investigations, increasing apprehension by 25% within first month
MAINTENANCE TECHNICIAN
Five Acres
Altadena
01.2014 - 11.2016
Reviewed technical documentation to perform accurate repairs on equipment
Daily, weekly and monthly checklists completion of building equipment to maintain records of scheduled maintenance procedures
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
Inspected and tested machinery and equipment to diagnose malfunctions, repairing in-house and saving up to 100k annually
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flow to meet any daily demand
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Collaborated with vendors and in-house departments to establish project guidelines and create unique products to drive profitability
Mentored newly hired employees on HVAC equipment and developed training manual for all machinate technicians to use for reference purposes
Education
MBA - Business Management
University of Phoenix
07.2021
Bachelor's of Science - Business Administration
Bradman University
2018
Locksmith Technician Certification - undefined
California Institute of Locksmithing
2016
CA | HVAC/R Technology Certification - undefined
Brownson Technical School
2014
Skills
Business Development and Contract Negotiations
Budget control
Multitasking
COVID-19 Certification
Compliance reporting
Leadership and Communication
RFP Overview and Approval
Construction management knowledge; Blueprints and schematics
In-depth knowledge of industry-related software programs
Highly organized
Accomplishments
Reduced excess inventory by $180,000 through improved purchasing and distribution procedures
Saved company $380,000 annually by improving vendor sourcing and negotiations procedures
Completed $8 million project 5 months early and under budget
Managed more than $1 million in exterior and interior landscapes for commercial properties
Collaborated with team of multiple firms in the development of The Glorya Kaufman Performing Arts Center:
https://www.latimes.com/entertainment-arts/newsletter/2022-02-12/essential-arts-glorya-kaufman-performing-arts-center-dance-essential-arts
Certification
FEMA disaster prevention certified
EPA Universal Certified 608 & R410A
OSHA (40hr Card) & Hazmat qualified
Active shooter training
CA Guard & FireArm license
CO-19 disinfectant manager
LAUSD child abuse
Timeline
OPERATOR - Us National Guard ARMY
04.2017 - 07.2019
Director of Central Services - Vista Del Mar Child & Family Services
11.2016 - 10.2022
MAINTENANCE TECHNICIAN - Five Acres
01.2014 - 11.2016
OPERATOR TECHNICIAN - 88 MIKE, Army National Guard
11.2013 - 11.2020
University of Phoenix - MBA, Business Management
Bradman University - Bachelor's of Science, Business Administration
California Institute of Locksmithing - Locksmith Technician Certification,
Brownson Technical School - CA | HVAC/R Technology Certification,
FEMA disaster prevention certified
EPA Universal Certified 608 & R410A
OSHA (40hr Card) & Hazmat qualified
Active shooter training
CA Guard & FireArm license
CO-19 disinfectant manager
LAUSD child abuse
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