Orlando Ribeiro-Rodriguez
Peabody,MA
Summary
Management professional with accomplished background inspiring, motivating and leading teams to make effective decisions. Skilled at analyzing complex problems and implementing practical solutions. Strategic and committed to fostering culture of responsibility and accountability.
Overview
13
13
years of professional experience
Work History
Board Advisor
Human Rights Campaign Foundation National Board
11.2021 - Current
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
- Developed and implemented strategies to drive organizational growth and development.
- Established and maintained relationships with key stakeholders to facilitate short- and long-term success.
- Prepared and presented reports to inform board on organizational progress and goals.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw business-wide changes to modernize procedures and organization.
- Maintained organizational leadership standards by helping recruit board members and elect officers.
- Obtained organizational status and outlook from submitted reports and forecasts.
- Researched potential local, regional, and national funders and assisted in relationship building. Helped lead fundraising activities and meet organizational financial needs.
Consultant, Healthcare Operations
Self-employeed
04.2019 - Current
- Provided management consulting services to a Dental Practice located in Boston, MA. Achievements include:
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Facilitated recruiting, interviewing, and onboarding processes by performing human resources duties.
- Streamlined practice operations by managing patient onboarding, referrals, IT, insurance claims submissions, insurance aging reports, and insurance payments recording.
- Optimized daily workloads by organizing schedules and delegating tasks.
- Partnered with office manager on billing, accounts payable and other financial tasks.
- Enhanced customer satisfaction by responding to and resolving complaints or inquiries.
Director of Operations
Human Rights Campaign Foundation Of New England
04.2019 - 11.2021
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Served as point of contact for team of supervisors, owning complex and escalated issues.
- Met operational needs by securing facility space through purchase or lease.
- Improved advertising strategies with new graphics, content pages and press releases, increasing awareness and reaching new audiences.
- Enhanced public profile by building partnerships with corporations, government agencies and community groups.
- Drove long-term contributions by cementing solid relationships with donors.
Supervisor Of Restaurant Operations
Eataly Boston
04.2017 - 03.2019
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Managed menu offerings and promotions, keeping team current and meeting service standards.
- Boosted sales and increased profits by implementing proactive team-wide sales strategies.
Foreign Policy Advisor
Ministry Of Foreign Affairs
01.2010 - 12.2013
- Drafted and presented reports outlining policy actions.
- Investigated policies currently under discussion to assess impact on Foreign Affairs.
- Helped conceive and oversee grassroots support or opposition for proposed changes.
- Identified, evaluated and developed solutions to remove roadblocks to change.
- Advised government officials, civic bodies, and research agencies on diverse political issues and emerging changes.
- Forecasted political, economic, and social trends based on changing conditions and political expertise.
- Interpreted and analyzed issues, legislation, and government operations through a political lens to support public policymaking
Education
Master's in Public Administration - Social Justice & Public Health
Harvard University
Cambridge, MA05.2019
International Development Diploma - Economics And Business
London School of Economics
London, UK05.2017
Bachelor of Science - International Business
Universidad Del Sinu
Monteria, Colombia04.2011
Skills
- Capital Expenditure Planning
- Corporate Communications
- Operational Review
- Revenue Stream Development
- Operation Monitoring
- Organizational Leadership
- Strategic Planning
- Fundraising Oversight
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Board Advisor
Human Rights Campaign Foundation National Board
11.2021 - Current
Consultant, Healthcare Operations
Self-employeed
04.2019 - Current
Director of Operations
Human Rights Campaign Foundation Of New England
04.2019 - 11.2021
Supervisor Of Restaurant Operations
Eataly Boston
04.2017 - 03.2019
Foreign Policy Advisor
Ministry Of Foreign Affairs
01.2010 - 12.2013
Master's in Public Administration - Social Justice & Public Health
Harvard University
International Development Diploma - Economics And Business
London School of Economics
Bachelor of Science - International Business
Universidad Del Sinu
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