Summary
Work History
Education
Skills
Languages
Timeline
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Orlando Rivas

Medford,NY

Summary

Dynamic and efficient professional with a proven track record in customer service and cash management, honed across roles at notable companies including 7Eleven. Excelled in streamlining inventory processes and enhancing customer satisfaction through professionalism and courtesy. Adept at quickly adapting to new environments and improving operational efficiencies, with a strong foundation in basic math and inventory counts. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Work History

Clerk

7Eleven
  • Worked closely with colleagues to finish assignments on time.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Processed payments via cash, checks, and credit cards efficiently.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Processed customer payments accurately and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in stocking shelves with merchandise or supplies.
  • Streamlined stocking process for inventory organization.

Crew Member

McDonald’s
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Brewed and served coffee and tea with preferred add-ins.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.
  • Inspected shipments for damages or defects before stocking shelves.
  • Ensured product rotation through proper stocking techniques.
  • Assisted with unloading and stocking merchandise shipments.

Cashier

Arby’s
  • Used suggestive selling techniques to promote add-on sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma -

Longwood High School
01.2022

Skills

  • Stocking
  • Cleaning and sanitizing
  • Register work
  • Cash Management
  • Customer service
  • Professionalism and courtesy
  • Basic math
  • Drive-thru operations
  • Quick Learner
  • Food preparation
  • Inventory counts
  • Flexible schedule

Languages

Spanish
Professional

Timeline

Clerk

7Eleven

Crew Member

McDonald’s

Cashier

Arby’s

High School Diploma -

Longwood High School

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Orlando Rivas