Orlando Trevino
Owatonna ,MN
Summary
Dynamic and highly motivated self-starter with extensive experience as a Barber and Maintenance Mechanic at Viracon. Proven track record in enhancing client satisfaction through personalized consultations and maintaining high safety standards. Skilled in advanced communication and cleaning protocols, fostering strong client relationships and optimizing service efficiency for increased customer loyalty.
Overview
11
11
years of professional experience
Work History
Barber
Self Employed
Owatonna, MN
02.2024 - Current
- Provided personalized haircutting and grooming services, enhancing client satisfaction through tailored consultations.
- Maintained cleanliness and organization of tools and workspace, ensuring compliance with health and safety standards.
- Developed strong client relationships, fostering loyalty through consistent quality service and follow-up communications.
- Adapted to diverse client preferences, effectively utilizing various techniques for haircuts, shaves, and beard trims.
- Streamlined appointment scheduling process, optimizing time management for increased service efficiency.
- Implemented new styling trends into services offered, staying current with industry developments to attract new clients.
- Conducted market research to identify emerging trends in barbering, applying insights to enhance service offerings and attract clientele.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Managed complex appointment schedule for high-volume client base.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Supported overall business growth by actively participating in promotional events like community fairs or charity fundraisers that showcased the salon''s offerings.
- Collaborated with colleagues to organize community outreach events, boosting local engagement.
- Implemented new hygiene protocols, significantly reducing risk of cross-contamination.
- Built strong relationships with clients, encouraging repeat visits and word-of-mouth referrals.
- Maintained high cleanliness standards in work area, ensuring welcoming environment for clients.
- Consulted with customers to understand hair cut, color and styling desires.
- Maintained regular client list and successfully handled walk-in customers.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Operated clippers and shears to create customized looks.
- Completed full and partial shaves with clippers and standard and straight razors.
- Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Maintenance Mechanic
Viracon
Owatonna, MN
02.2015 - Current
- Conducted regular preventive maintenance on machinery to ensure optimal performance.
- Diagnosed mechanical issues and performed repairs to minimize downtime.
- Collaborated with team members to identify process improvements and implement solutions.
- Maintained accurate records of maintenance activities and equipment status.
- Operated tools and machinery safely in compliance with industry standards.
- Assisted in training new staff on maintenance procedures and safety protocols.
- Implemented best practices for equipment care, enhancing longevity and reliability.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained accurate records for all repairs, upgrades, and preventative measures taken on various equipment types.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Reduced downtime by troubleshooting and diagnosing complex mechanical issues for efficient resolution.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Optimized machine performance through precision alignment, calibration, and adjustment of components.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Performed preventive and regular maintenance on systems.
- Diagnosed malfunctions and troubleshot issues.
- Inspected structures, machinery and equipment to determine failure and causes for concern.
- Ensured safety compliance with regular inspections and adherence to OSHA regulations during maintenance tasks.
- Developed strong relationships with operators to better understand their needs and provide tailored maintenance support for improved job satisfaction.
- Assisted in the design and installation of new equipment, ensuring seamless integration into existing systems.
- Trained new mechanics in latest maintenance techniques, raising overall skill level of department.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Repaired and replaced pumps, valves and motors.
- Safely and effectively handled wide range of cleaning products and solutions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
GED
01.2011
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Highly motivated self-starter
- Cleaning and sanitation
- Work area sanitation
- Client consultation
- Strong leader
- Professional manner
- Opening and closing procedures
- Product knowledge
Languages
Spanish
Native or Bilingual
Timeline
Barber
Self Employed
02.2024 - Current
Maintenance Mechanic
Viracon
02.2015 - Current
GED