Detail-oriented professional with strong problem-solving abilities and a focus on safety compliance. Experienced in managing operations and ensuring quality control in automotive services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Lube Tech
Take 5
Houston
02.2024 - 03.2025
Performed oil changes and fluid checks on various vehicle models.
Maintained cleanliness and organization of service area and tools.
Assisted customers with service recommendations and product information.
Operated specialized equipment for oil extraction and replacement.
Inspected vehicles for safety issues before servicing them.
Collaborated with team members to streamline service processes.
Followed safety protocols and guidelines during maintenance tasks.
Documented services performed and communicated with management regularly.
Performed oil changes and lubrication services on a variety of vehicles.
Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Checked fluids and maintenance-related parts and topped off or replaced.
Installed new windshield wiper blades and checked tire pressure.
Maintained tools, test equipment and materials, keeping work areas organized.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
Performed automotive preventive maintenance and inspected tires.
Tested batteries using specialized equipment such as digital multimeters.
Greeted customers in a friendly manner upon arrival at the service station.
Ensured that all tools were properly stored after use in order to maintain a clean working environment.
Maintained records of all work performed according to company guidelines.
Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
Disposed of used oil containers in accordance with local regulations.
Reported any mechanical issues found during inspection to the supervisor immediately.
Diagnosed engine problems by performing visual inspections, listening for unusual noises or checking warning lights on the dashboard.
Educated customers about preventive maintenance services available to them.
Reviewed completed work and road-tested vehicles.
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Attended regular training sessions to stay up-to-date with industry standards.
Demonstrated excellent problem solving skills when dealing with difficult situations.
Replaced spark plugs and ignition wires when necessary.
Assisted in ordering parts from suppliers when required.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Associate
Walmart
Alexandria
09.2022 - 02.2024
Assisted customers with product inquiries and store navigation.
Processed transactions accurately using point-of-sale systems.
Maintained inventory levels through regular stock checks and replenishment.
Collaborated with team members to ensure store cleanliness and organization.
Handled customer complaints effectively to enhance satisfaction and loyalty.
Supported promotional displays by arranging products strategically on shelves.
Participated in team meetings to discuss sales strategies and operational improvements.
Built relationships with customers by providing friendly customer service.
Provided customer service support for inquiries, complaints, and returns.
Assisted customers with selecting items and answering questions about products.
Organized backroom areas to maintain a clean and organized work environment.
Performed cash register functions accurately and efficiently.
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Conducted inventory checks to ensure accuracy of shelf stock.
Managed multiple tasks simultaneously while maintaining attention to detail.
Operated equipment such as scanners and scales correctly during checkout process.
Processed payments using point-of-sale systems.
Collaborated with other departments to ensure successful product launches.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Ticketed, arranged and displayed merchandise to promote sales.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Shift leader/Dish washer/Line Cook Supervisor
Robbie G's Seafood
Alexandria
01.2015 - 09.2021
Supervised daily operations and managed team schedules during busy shifts.
Trained new employees on service standards and food safety protocols.
Coordinated food preparation and service during peak hours for efficiency.
Assisted in inventory management, monitoring stock levels, and ordering supplies.
Ensured compliance with health regulations and maintained cleanliness in the kitchen.
Resolved customer complaints promptly to maintain high service standards.
Implemented training programs to enhance staff performance and teamwork.
Conducted regular staff meetings to communicate updates and address concerns.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Delegated tasks to employees and monitored activities and task completion.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Monitored employee performance to ensure compliance with company policies and procedures.
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Adhered to all health code regulations while preparing food items for customers.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Assisted general manager with operations game plan and company initiatives implementation.
Managed daily workflow and scheduled staff for adequate coverage.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Scheduled team members for shifts based on business needs and customer demand.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.