ORLANDO YOUNG
Miramar,FL
Summary
To Maintain a Career with a Growing Company Ability Summary Dependable, Punctual, Intelligent, Hard Working, Motivated, who is always willing to learn new tasks. Quick Learner, Also is a certified Notary/signing agent.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Sonesta Hotels
11.2023 - 07.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Transportation Security Screeners
IGS
03.2021 - 01.2023
- Making sure at major sporting events, that every customer is wanded and has no weapons
- Monitor passenger flow through screening checkpoints to ensure order and efficiency
- Provide directions and respond to customer inquiries
- Perform pat-down or hand-held wand searches of Customers and employees who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches
- Contact leads or supervisors to discuss objects of concern that are not on prohibited object lists
- Inspect checked baggage for signs of tampering
- Patrol work areas to detect any suspicious items
- Confiscate dangerous items and hazardous materials found in opened bags and turn them over to law enforcement for disposal
Loss Prevention
U.S Security Associates
09.2015 - 11.2016
- Apprehend shoplifters in accordance with guidelines
- Conduct store audits to identify problem areas or procedural deficiencies
- Identify and report safety concerns to maintain a safe shopping and working environment
- Implement or monitor processes to reduce property or financial losses
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses
- Prepare written reports on investigations
- Collaborate with law enforcement agencies to report or investigate crimes
- Identify and report merchandise or stock shortages
Security Guard
United K-9 Special Patrol
01.2016 - 09.2016
- Monitor and authorize entrance and departure of employees, visitors, and other person to guard against theft and maintain security of premises
- Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized person
Security Guard
Domestic Security Group
01.2011 - 09.2016
- Answer alarms and investigate disturbances
- Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler
- Monitor and authorize entrance and departure of employees, visitors, and other person to guard against theft and maintain security of premises
Office and Administrative Support Workers, All Other
Field Works
04.2016 - 08.2016
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Complete forms in accordance with company procedures
- Maintain scheduling and event calendars
- Schedule and confirm appointments for clients, customers, or supervisors
- Make copies of correspondence or other printed material
- Locate and attach appropriate files to incoming correspondence requiring replies
- Establish work procedures or schedules and keep track of the daily work of clerical staff
- Learn to operate new office technologies as they are developed and implemented
Secondary Sales Groups SSg
Convergy's
08.2015 - 12.2015
- Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests, maintaining database
- Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multitasking
- Determines requirements by working with customers
- Implementing solutions; escalating unresolved problems
- Fulfills requests by clarifying desired information
Education
GRADUATE -
Broward College-South Campus
Pembroke Pines, FLHIGH SCHOOL DIPLOMA -
Miramar High School
Skills
- Notary Public
- Certified Signing Agent
- Word
- Outlook
- PowerPoint
- Excel
- Internet Research
- Class D Security
- Active Listening
- Reading Comprehension
- Service Orientation
- Judgment and Decision Making
- Public Safety and Security
Affiliations
National Notary Association, 2016
Certification
- Adobe Certified Expert (ACE) – Adobe.
- Notary Public License - Florida Secretary of State or equivalent authority.
Interests
- Reading
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate.
- Astrology
- Historical Exploration
- Genealogy
- Animal Welfare Advocacy
- Learning new cooking techniques and expanding my culinary skills.
- Documenting and sharing travel experiences.
- Avid Reader
- Cooking
- Music
Timeline
Security Officer
Sonesta Hotels
11.2023 - 07.2024
Transportation Security Screeners
IGS
03.2021 - 01.2023
Office and Administrative Support Workers, All Other
Field Works
04.2016 - 08.2016
Security Guard
United K-9 Special Patrol
01.2016 - 09.2016
Loss Prevention
U.S Security Associates
09.2015 - 11.2016
Secondary Sales Groups SSg
Convergy's
08.2015 - 12.2015
Security Guard
Domestic Security Group
01.2011 - 09.2016
HIGH SCHOOL DIPLOMA -
Miramar High School
GRADUATE -
Broward College-South Campus
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