Orlando J. Calderon

• SAAS , Security, AWS, VMWARE, Private CLOUD , Hosting Solutions to Customers.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Developed and implemented sales strategies to increase profits.
• Used customer insights to develop innovative sales strategies to increase sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Generated new leads through networking and attending industry events.
• Listened to customer needs and desires to identify and recommend optimal products.
• 2022 Racker of the Year

• Mobile Device Management Sales SAAS, and Corporate Prospecting for sale of Business.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Maintained current knowledge of evolving changes in marketplace.
• Contributed to team objectives in fast-paced environment.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Generated sales activity to build functional pipeline of qualified opportunities.
• Supported continuous improvement of group strategies, program development and organizational effectiveness to drive revenue.
• Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
• Supported customer requirements and allocated resources to align with business needs.
• Created demand by matching business problems to product and service solutions.
• Covid Layoff

• Inbound/outbound to customers for bare metal servers, and hosting possibilities
• Evaluated and implemented new technology solutions to improve supply chain operations.
• Built positive rapport and relationships for high levels of customer satisfaction.
• Collaborated with sales/engineers to enhance customer experience and exceed team goals through effective client satisfaction solutions.
• Coached and mentored SDRs to deliver strong, professional customer interactions.
• Cogeco was bought out/ lay off of our team.

.Generated new leads, reaching to CIO, CTO, and CEOs to discuss possible solutions.

.Developed relationships with customers to implement a solution or web hosting for their business.

.Outbound 80 to 90 calls, 50 to 60 emails daily.

.Obtained goal of 10 leads daily goal of 25 per month.

.Company was sold and SDR Team lay off.

• Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
• Participated in brainstorming sessions to generate creative ideas for campaigns.
• Responded to inquiries and engaged with followers to build community and support customer engagement.
• Strategized and developed video content for client's website and social media publications.
• Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
• Helped clients visit website portals and social media pages to generate new leads.