Orleen Taylor
Newport News
Summary
Healthcare provider with over three decades of experience in medication management, team collaboration, and enhancing resident wellness. Dedicated to fostering a safe and supportive environment, while ensuring compliance with medical protocols and regulations.
Overview
31
31
years of professional experience
Work History
Register Medication Aide
Virginia Beach Correctional Center
VIRGINIA BEACH
09.2023 - Current
- Administering prescribes medications within a prompt manner.
- Taking vitals, and documenting.
- Ordering Medication from pharmacy – Backup pharmacy
- E-filing refusal forms from patients that decline their medications attaching to individuals’ files.
- Supervisor: Freeter or Derrick (Administrative Assistant)
- Phone: 757-385-8393
Assisted Residential Care Director
Commonwealth of Charlottesville
Charlottesville
03.2022 - 07.2024
- Execution of the medication management plan including periodic review of the documentation, observation of the effectiveness of the plan, communication to the physician when changes are needed, or outcomes are not appropriate
- Continuous assessment of resident needs with updates to appropriate individuals as it relates to care, services and changes in condition
- Implement measures to ensure resident wellness and safety and the appropriate documentation of those measures
- Work in a team fashion to meet resident needs
- Respond to emergencies timely and in a calm and competent manner
- Report incidents and changes in resident condition to Healthcare Coordinator and with the appropriate documentation
- Be an active part of all activities including community events
- Be present and assist with the delivery of meals in the dining room, monitoring resident acceptance of diets and assuring adequate nutrition
- Maintain high standards regarding record keeping, resident and staff documentation
- Establish and maintain a positive working relationship with all departments
- Identify risk factors for residents and initiate interventions including the appropriate documentation of that intervention
- Provide a thorough report of resident status to on-coming nursing team, at each change of shift, and in the Daily Log
- Provide motivation and direction to CNA/RMA's
- Must be certified or willing to take and pass the certification classes required by the state in which employed
- Attend required trainings, CEU's and staff meetings
Care Coordinator for Dementia Unit
Harmony Independence
Virginia Beach
01.2020 - 03.2022
- Execution of the medication management plan including periodic review of the documentation, observation of the effectiveness of the plan, communication to the physician when changes are needed, or outcomes are not appropriate
- Continuous assessment of resident needs with updates to appropriate individuals as it relates to care, services and changes in condition
- Implement measures to ensure resident wellness and safety and the appropriate documentation of those measures
- Work in a team fashion to meet resident needs
- Respond to emergencies timely and in a calm and competent manner
- Report incidents and changes in resident condition to Healthcare Coordinator and with the appropriate documentation
- Be an active part of all activities including community events
- Be present and assist with the delivery of meals in the dining room, monitoring resident acceptance of diets and assuring adequate nutrition
- Maintain high standards regarding record keeping, resident and staff documentation
- Establish and maintain a positive working relationship with all departments
- Identify risk factors for residents and initiate interventions including the appropriate documentation of that intervention
- Provide a thorough report of resident status to on-coming nursing team, at each change of shift, and in the Daily Log
- Provide motivation and direction to CNA/RMA's
- Must be certified or willing to take and pass the certification classes required by the state in which employed
- Attend required trainings, CEU's and staff meetings
- Adhere to and implement all policies and procedures
- Practice proper body mechanics and safe resident transferring techniques
- Adhere to attendance policies; report to work on time and prepared to begin duties
- Complete all other assigned duties
- Congratulations to Orleen Taylor for being selected as a recipient of the 2021 VALA Diamond Caregiver of the Year Award!
Register Medication Aide
Harmony Independence
Virginia Beach
01.2020 - 03.2022
- Administering prescribes medications within a prompt manner.
- Taking vitals, and documenting, Preparing documents for resident’s appointment and hospital transfers.
- Supervisor for the evening & day shift, delegating assignments fairly, assisting with rounding.
- Ordering Medication from pharmacy – Backup pharmacy
- Admission Process
- Assist in monitoring the medication program.
- Keep records updated in the medication administrative files.
- Set-up and assist with self-administration of medication.
- Order and receive medication.
- Keep all medications in their appropriate storage areas and keep medication cupboards, carts and doors always locked.
- Regularly review the resident’s medication administration record, centrally stored record, pharmacy transaction record, and report any errors to the Resident Services Director.
- Keep medication files and medical records current and up to date.
- Regular, ongoing communication with the pharmacy, families, residents assisted living and management staff.
- Assist in updating the service plans and monthly care logs if needed.
- Assist residents in making doctor’s appointments and travel arrangements to and from appointments.
- Independence, Alzheimer’s, and Dementia Assisted Living Facility
- Supervisor: Michelle Hardy /D.O. N, LPN
- Phone: 757-434-4891
Register Medication Aide
Brookdale of Virginia Beach
Virginia Beach
01.2019 - 08.2020
- Administering prescribes medications within a prompt manner.
- Taking vitals, and documenting, Preparing documents for resident’s appointment and hospital transfers.
- Supervisor for the evening & day shift, delegating assignments fairly, assist with rounding.
- Ordering Medication from pharmacy – Backup pharmacy
- Assist in monitoring the medication program.
- Keep records updated in the medication administrative files.
- Set-up and assist with self-administration of medication.
- Order and receive medication.
- Keep all medications in their appropriate storage areas and keep medication cupboards, carts and doors always locked.
- Regularly review the resident’s medication administration record, centrally stored record, pharmacy transaction record, and report any errors to the Resident Services Director.
- Keep medication files and medical records current and up to date.
- Regular, ongoing communication with the pharmacy, families, residents assisted living and management staff.
- Assist in updating the service plans and monthly care logs if needed.
- Assist residents in making doctor’s appointments and travel arrangements to and from appointments.
- Alzheimer’s and Dementia Assisted Living Facility
- Supervisor: Robin Pope/LPN
- Phone: 757-828-5443
Register Medication Aide
THE GARDENS OF VIRGINIA BEACH
Virginia Beach
01.2019 - 08.2019
- Administering prescribes medications within a prompt manner.
- Taking vitals, and documenting, Preparing documents for resident’s appointment and hospital transfers.
- Supervisor for the evening & day shift, delegating assignments fairly, assist with rounding.
- Scheduling nurses or aides to work as well as patients for procedures.
- Confirm and schedule appointments directly with patients and ensure appropriate equipment and rooms will be available.
- Respond to phone calls and quickly adjust schedule as needs emerge.
- Alzheimer’s / Dementia & Assisted Living Facility
- Director of Nursing: Teena Treherne / LPN
- Phone: 757-470-3467
- Supervisor: Alverta Brown/ LPN
- Ph: 757-339-5514
Home Health Aide
Interim Healthcare, Virginia Beach
Virginia Beach
01.2016 - 12.2018
- Providing personal care services to help individuals remain safe, and independent while remaining in their home.
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
- Assists patients by providing personal services, such as, bathing, dressing, and grooming.
- Supervisor: Tameka/Coordinator (relocated to another state)
- Ph: 757-466-1401
Health Care Case Manager
NATIONAL EMPLOYMENT AGENCY INC
Portsmouth
10.2017 - 05.2018
- Ensuring that individuals receive ongoing medical and psychiatric care, as evidence by completing regularly routine and urgent appointments with their primary care physicians, and as applicable, psychiatrists or other health professionals.
- Maintaining up-to-date records of individuals’ medications and inventorying medications.
- Acting as liaison with the contracted pharmacy documenting individual’s medications tracking data, filing in individuals records, medical appointment information, progress note documentation in individual’s medical information records regarding and communicable disease screening, tracking follow-up appointments, keeping individual’s annual physical examination, and serving as a member of the treatment team by communicating current health information to the Director of Clinical Services, in order for this information to be adequately addressed in treatment planning.
- Supervisor: Johnquin
- Phone: 757-558-1940
Assistant Office Manager
Liberty Tax Service
Portsmouth
01.2012 - 03.2015
- The position is responsible for the preparation and review of tax returns, including ensuring all federal and state income tax returns are prepared timely and accurately and in compliance with applicable laws.
- The position is also responsible for 1099 year-end tax.
- Tax Accountant responsibilities also include organizing and maintaining records of tax payments.
- Payroll- processing new hire information Compute hours from the time and attendance device, audit information, and inter in the payroll system.
- Petty Cash Maintenance – Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations.
- Financial Institution
- Operations Manager: Cynthia Wooten
- Ph: 757-358-6340
Life Coach
Bon Secours Maryview Medical Center
Portsmouth
01.2007 - 03.2015
- The role of Care Manager is new to the area; Care Managers is to think about patient needs other than what is provided in the hospital.
- These can be social services, transportation services, and medication reminders – whatever it is that a complex patient might need to remove barriers to high quality care and landing themselves in the hospital.
- Often, it is coordinating the very first follow-up visits with a patient's primary care physician after he or she has been in the hospital.
- Hospital Emergency Room
- Supervisor: Sandra Beasley / Director
- Ph: 213-800-4432
Emergency Room Unit Secretary
Bon Secours Maryview Medical Center
Portsmouth
01.2004 - 03.2015
- Performs general clerical and reception duties according to needs of patient unit or department.
- Position is characterized by preparing and maintaining patient charts, transcribing physician orders, and entering information into computerized patient care system.
- Works with patients of all age groups except neonate.
- Hospital Emergency Room
- Supervisor: Candance Kemp / Director
- Ph: 757-398-2200
CNA/Administrative Assistance
Sentara Norfolk General Hospital
Norfolk
01.2001 - 05.2009
- Assists in the management of patient information in the department.
- Performs administrative duties for the department.
- Reports clinical, administrative, or technical problems to the appropriate party.
- Demonstrates positive customer relations skills.
- Maintains confidentiality of patient, employee, and department information.
- Hospital eICU
- Operations Director: Merina
- Ph: 757-388-3000
CNA
Sentara Nursing Facility
Portsmouth
01.2001 - 03.2002
- As a Certified Nursing Assistants there are many responsibilities for caring for a patient.
- Care tasks are to ensure that each patient receives the comprehensive and personalized care they need.
- Grooming and bathing patients with low mobility.
- Preparing each patient room with necessary items like blankets, pillows, medical equipment and bathroom needs.
- Helping patients eat and take medications.
- Making sure they have regular meals and proper medication dosages.
- Monitoring vitals and patient behavior and reporting them to the nursing and medical staff.
- Assisting patients with mobility needs, transferring them from wheelchair to bed.
- Turning or adjusting patients in bed to prevent bedsores or other discomfort.
- Exercising patients by helping them walk.
- Long Term Nursing Home
- Operations Director: Lenora Dyke
- Ph: 757-358-6340
CNA/RMA
Williamston Health Care-Rehab
Williamston
01.1995 - 05.1999
- Assists in the management of patient information in the department.
- Performs administrative duties for the department.
- Reports clinical, administrative, or technical problems to the appropriate party.
- Demonstrates positive customer relations skills.
- Maintains confidentiality of patient, employee, and department information.
- Long Term Nursing Facility, Alz. & Dementia Unit
- Operations Director:
- Ph: (252) 792-1616
Education
Associate of Applied Science (A.A.S.) - A.A. in Accounting
Tidewater Community College
Norfolk, VA04.2026
Certificate ISP training -
VCU College of Health Professions
Richmond, Virginia11.2019
Certified (C.D.P) -
National Council of Certified Dementia Practitioners, LLC
Sparta, NJ07.2019
UAI/ISP Certified - Virginia Uniform Assessment Instrument (UAI)
The Virginia Department of Social Services (VDSS)
Richmond, VA02.2019
Certified (R.M.A) - Virginia Medication Technician Program
Virginia Board of Nursing
03.1995
Diploma (LPN.) - Practical Nursing of Virginia
Tidewater Technical College
Norfolk, VAAssociates of Arts - Accounting
University of Phoenix
Skills
- Medical Office Management
- Medical Records Management
- Data Entry
- State Regulations
- ALIS
- Advantage System
- Quick MAR
- Yardi
- Genworks Lab Portal
- Medical Terminology
- Sundx Lab Portal
- QI Reports
Hobbies and Interests
- Family Events
- Reading
- Continuing Education
- Sports / Games
Timeline
Register Medication Aide
Virginia Beach Correctional Center
09.2023 - Current
Assisted Residential Care Director
Commonwealth of Charlottesville
03.2022 - 07.2024
Care Coordinator for Dementia Unit
Harmony Independence
01.2020 - 03.2022
Register Medication Aide
Harmony Independence
01.2020 - 03.2022
Register Medication Aide
Brookdale of Virginia Beach
01.2019 - 08.2020
Register Medication Aide
THE GARDENS OF VIRGINIA BEACH
01.2019 - 08.2019
Health Care Case Manager
NATIONAL EMPLOYMENT AGENCY INC
10.2017 - 05.2018
Home Health Aide
Interim Healthcare, Virginia Beach
01.2016 - 12.2018
Assistant Office Manager
Liberty Tax Service
01.2012 - 03.2015
Life Coach
Bon Secours Maryview Medical Center
01.2007 - 03.2015
Emergency Room Unit Secretary
Bon Secours Maryview Medical Center
01.2004 - 03.2015
CNA/Administrative Assistance
Sentara Norfolk General Hospital
01.2001 - 05.2009
CNA
Sentara Nursing Facility
01.2001 - 03.2002
CNA/RMA
Williamston Health Care-Rehab
01.1995 - 05.1999
Associate of Applied Science (A.A.S.) - A.A. in Accounting
Tidewater Community College
Certificate ISP training -
VCU College of Health Professions
Certified (C.D.P) -
National Council of Certified Dementia Practitioners, LLC
UAI/ISP Certified - Virginia Uniform Assessment Instrument (UAI)
The Virginia Department of Social Services (VDSS)
Certified (R.M.A) - Virginia Medication Technician Program
Virginia Board of Nursing
Diploma (LPN.) - Practical Nursing of Virginia
Tidewater Technical College
Associates of Arts - Accounting
University of Phoenix