Summary
Work History
Education
Skills
Languages
Timeline
Generic

Orline Casseus

Kissimmee,FL

Summary

Determined student with academic discipline knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Seasoned in providing top-notch customer service as an usher, lobby attendant, and ticket taker. Possess strong communication skills, adept at managing large crowds, and ensuring guests have a positive experience. Skilled in ticket sales and issue resolution, contributing to smooth operation of events. Enhanced overall guest satisfaction through attentive service.

Work History

Movie Theater Employee

Cinemark
Orlando, Florida
10.2024 - Current
  • Took misplaced customer items to lost and found areas and reported complex issues to supervisors.
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
  • Maintained positive working relationship with fellow staff and management.
  • Worked closely with management team to complete assigned tasks efficiently.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Answered customer questions and concerns regarding tickets, pricing and promotions.
  • Swept food, debris and trash off of lobby and movie room floors.
  • Managed cash register transactions accurately and efficiently.
  • Operated cash registers to process customer transactions for tickets and concession items.
  • Organized lines, lobbies, and promotional material for major movie releases.
  • Complied with health and sanitation practices and procedures.

Education

High School Diploma -

Poinciana Highschool
Kissimmee
05-2024

Associate of Science - Sonography

Valencia College
Orlando, FL

Skills

  • Patience and empathy
  • Ticket sales expertise
  • Cleanliness maintenance
  • Promotional awareness
  • Cash handling proficiency
  • Strong work ethic
  • Excellent customer service
  • Scheduling flexibility
  • Positive attitude
  • Presentation skills
  • Crowd management
  • Clear communication
  • Attention to detail

Languages

English
Native/ Bilingual
Haitian Creole
Professional

Timeline

Movie Theater Employee

Cinemark
10.2024 - Current

High School Diploma -

Poinciana Highschool

Associate of Science - Sonography

Valencia College
Orline Casseus