Orlyn Mosier

• Answered multi-line phone system, routing calls, and delivered messages to staff.
• Maintained inventory of office supplies and placed orders.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
• Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Liaised between clients and vendors and maintained effective lines of communication.

• Established welcoming atmosphere by greeting each guest warmly.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Accurately operated cash register to process customer payments.
• Documented customer orders and conveyed special requests to kitchen staff.
• Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
• Delivered exceptional service as illustrated through multiple positive Yelp reviews.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
• Used downtimes to prepare ingredients and restock supplies for expected busy periods.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
• Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Demonstrated and Educated potential customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong rapport with clients by understanding needs provide excellent solutions and overcame objections to drive sales.
• Responded to telephone and in person request for information.
• Followed up with customers after completed sales to assess satisfaction and resolve any issuesl or service concerns.

• Collaborated to foreign agencies and process international job orders
• Matched up potential candidate and arranged for principal employers interview
• Liaised between employers and assist selected candidate for departure.