Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ornella Aleman

Dumfries,VA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Office Assistant

Independence Landscape
03.2023 - Current

•Assisting with administrative tasks, such as data entry, filing, and maintaining office supplies.
•Providing exceptional customer service to clients and employees, responding to inquiries, and resolving issues.
•Managing calendars and scheduling appointments and meetings for executives.
•Coordinating office events and organized team-building activities to foster a positive work environment.
•Providing administrative and light managerial duties by working closely with the owners/operators as well as field workers on a daily basis covering a wide variety of tasks related to the landscaping industry.
•Communicating effectively with many different leveled employees within the company, from unskilled/skilled labor level, Sales, Administrative, and Management Team Members, and translating when needed.
•Planning, assigning, and directing schedules and routes, keeping track and ensuring the workflow of the company.
• Maintaining historical records by microfilming and filing documents.
•Assisting HR with interviewing, hiring process, and filling documentation.
•Implementing administrative systems, procedures, and policies, and monitoring administrative projects.
•Managing accounts receivable; updating and maintaining CRM system.
•Submitting invoices to accounts payable with proper GL coding to ensure payment.
•Working with Unifirst to ensure uniforms and quality are up to company standards.
•Tracking purchases and expenses of Accountant managers.
•Cross-training in other areas of all operations divisions to allow for smooth operation during necessary seasons and/or in the absence of one or more team members.
•Developing and implementing standardized operating procedures to improve overall company productivity.
•Providing executive-level support, including calendar management, travel arrangements, and expense tracking.

Operations Manager

Little Ambassadors Academy
08.2021 - 03.2023

• Program planning and evaluation.
• Provision of necessary professional support staff to ensure that required child-staff ratios are maintained and a child development program is provided.
• Assisting in the direction and supervision of staff.
• Assisting in administrative responsibilities in the director's absence.
• Maintenance of up-to-date records for all students and employees.
• Assisting the Director and SD with interviewing, hiring, and orientation of staff.
• Assisting in planning and executing community events with attention to detail.
• Organizing meetings, seminars, workshops, conferences, work events, and social gatherings to promote team building and cohesion.
• Maintaining and organizing office and teacher supplies and staying within the designated budget.
• Keeping up to date on current trends, news, and information regarding early childhood education.
• Scheduling and coordinating with vendors, visitors, and enrichment
persons.
• Maintain, troubleshoot, and evaluate office equipment and service repairs, as necessary.
• Effectively headlining and contributing to administrative tasks such as phone calls, messages, emails, general inquiries, and facsimiles.
• Maintaining and executing safety logs.
• Coordinating planning periods, class coverage, teacher schedules, and class schedules.
• Effectively planning, preparing, portioning, and ordering menus/items for all campuses that provide healthy options and stay within the nutritional guidelines set forth by local and state agencies.
• Coordinating repairs and maintenance around the building.
• Assisting with the direct planning, start-up, and operations of the preschool program including, scheduling, curriculum development, planning, implementation, special project coordination, and staff supervision.
• Assisting in developing and maintaining the school's behavior management system and plan for the social-emotional growth of the enrolled children.

Lead Teacher

Little Ambassadors Academy
08.2017 - 08.2021

• Providing a safe, stimulating learning environment for children ages three through five years of age and maintaining open lines of communication between the childcare program and client families.
• Ensuring a safe and healthy environment at all times by monitoring child areas for hazards or sanitation problems and correcting problems immediately or removing children from hazards until they can be corrected.
• Providing a stimulating, cognitively challenging classroom environment that encourages exploration and experimentation for children of varying ability levels.
• Providing experiences and training to help children develop and practice good health/safety habits.
Developing and following a daily schedule that incorporates good early childhood practices and accommodates center needs for shared-use areas.
• Planning and executing appropriate learning experiences indoors and outside in accordance with the curriculum provided for that group.
• Evaluating and assessing individual child progress at least quarterly using curriculum tools and anecdotal notes.
• Maintaining a portfolio of work for each child that documents growth in language, cognitive skills, and creativity.
• Modifying curriculum and activities to meet the needs of children as identified by child evaluation and assessment.
• Developing a cooperative working relationship with families by frequent communication either by phone, email, written note, or personal conversation.
• Conducting two formal family conferences yearly with each family in your class following the written procedure for conferences.
• Maintaining accurate and timely records of accidents, illnesses, medication, attendance, observations, assessments, and family conferences.
• Performing duties asked of the Operations Manager and/or Director.
• Effectively able to write developmentally appropriate lesson plans, newsletters, and written communication using standard English.
• Being familiar with and adhering to all policies outlined in the Parent Handbook, the Staff Handbook, and the policy.
• Overseeing all Lead teachers, guiding and assuring goals were met.

Assistant Teacher

Little Ambassadors Academy
11.2014 - 08.2017
  • Developing a warm and nurturing relationship with all children and parents.
  • Understanding and using positive behavior techniques that help each child to develop the ability to be self-disciplined.
  • Enforcing all safety rules of the program according to the policy manual; understand and implement, as needed, emergency procedures for fire, storm, medical, first aid, CPR, etc.)
  • Operating the classroom in compliance with all child care licensing standards and those of our accrediting agency.
  • Assisting the classroom teacher in implementing the activities of the weekly lesson plan.
  • Assisting the classroom teacher in promoting language development through storytelling, music, conversation, book reading, and pretend play.
  • Assisting the classroom teacher in organizing a classroom arrangement that is conducive to appropriate behavior and learning for the age of the group.
  • Assisting the classroom teacher in providing a calm, pleasant, interactive experience for the children during all meals.
  • Assisting the classroom teacher in providing regular, ongoing, positive communication with parents on a regular basis, according to the expectations for the age group. This includes, but is not limited to, daily or weekly written and verbal reports.
  • Assisting the classroom teacher in developing and maintaining accurate, detailed, and neat records of accidents, illnesses, incidents, medication, attendance, observations, assessments, conferences, or any other records requested by the program.
  • Attending and completing all Licensing training requirements within the time frame set forth by the State.
  • Attending additional workshops, training, and continuing education classes as determined in the individualized training plan.
  • Being familiar with and adhere to all policies set forth in the Parent Handbook, the Staff Handbook, and the Policy Manual.

Education

Associate of Science - Business Administration

Northern Virginia Community College
Annandale, VA
12.2024

Skills

  • Workflow Optimization
  • Tech-Savvy
  • Time Management
  • Document Control
  • Operations Management
  • Problem-Solving
  • Microsoft expert
  • PeopleSoft
  • Service AutoPilot
  • Asset
  • Quickbooks
  • Travel Administration

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

Independence Landscape
03.2023 - Current

Operations Manager

Little Ambassadors Academy
08.2021 - 03.2023

Lead Teacher

Little Ambassadors Academy
08.2017 - 08.2021

Assistant Teacher

Little Ambassadors Academy
11.2014 - 08.2017

Associate of Science - Business Administration

Northern Virginia Community College
Ornella Aleman