Ornella Hachard

Planned interactive activities, fostering creativity and storytelling.

• Formed strong relationships with both children and parents, demonstrated sympathy, patience and the ability to adapt the message for different target groups.
• Organized schedules, solved conflicts, and adapted quickly to new situation
• Implemented daily routine to maintain structure and stability
• Developed bilingual abilities in English through immersive conversation and activities.

• Adjusted to a dynamic retail environment and adapted fluidly to changing needs for customers and last-minute changes.
• Worked with my team to restock shelves efficiently manage selling inventory to have product availability.
• Maintained effective team member communication.
• Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.

• Supported workshops and educational sessions, demonstrating an ability to engage and adapt content to different understanding and needs.
• Demonstrated empathy, conflict resolution, and non-judgemental communication.
• Prepared reports, and tracked patient progress while exercising confidentiality and attention to detail, showing organizational and writing skills.
• Developed skills to moderate sensitive conversations and respond to intense or stressful situations with composure.