Driven and resourceful candidate with notable experience in clerical work, customer service, and project management. Successful at prioritizing tasks, maintaining organization, and optimizing workflow.
Overview
1
1
Language
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Fashion/ Portrait Photographer
Ornelle Chimi
Upper Marlboro, United States
01.2013 - Current
Produce high quality photographs for various brands, individual clients, and personal portfolio.
Create a budget to cover any expenses related to a project.
Create visual boards to communicate shoot concept.
Research and book key members of the creative such as model, makeup artists, stylists, and set designers.
Coordinate schedules between all team members.
Maintain professional email correspondence with individual clients, brand representatives and modeling agencies to ensure a satisfactory.
Manage all financial logistics related to photography business.
Build and maintain long-lasting relationships with clients.
Social media management.
Technology Associate
Staples
11.2019 - 03.2020
Ensured an inviting environment and positive shopping experience for the customers.
Use personal knowledge and job training to guide customers with their technology purchase by providing product information and relevant advice.
Ensure profitable technology sales and achievement of daily goals.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Resolved order issues efficiently and enhanced customer satisfaction ratings.
Student Technician Manager
I.T., UMD
08.2017 - 05.2019
Assisted IT department staff by responding to messages for company's help desk.
Set up technology for meetings, conferences, and other events.
Facilitated events by working with closely clients to ensure that events go on seamlessly.
Kept track of daily tasks and delegate to staff accordingly.
Made necessary adjustments to clients' bills, in case of late adds.
Coordinated with other building staff to assure that timely and effective preparations are made for current and upcoming events.
Desk Specialist
UMD
04.2018 - 01.2019
Welcomed and assisted guests by providing relevant information and making appropriate referrals.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered central telephone system and directed calls accordingly.
Created reports on daily building activities.
Created, organized, and archived digital assets as a communication specialist for this same department.