Oromia Muleta
Summary
Results-driven professional with over 10 years of experience excelling in customer service. Proven expertise in conducting detailed financial consultations and delivering personalized insurance solutions. Demonstrated strong organizational and time management skills through roles as an activities and medical assistant, as well as a valued member of the Honeygrow team. Holds a Google Data Analytics Professional certificate and a Bachelor's degree in Psychology with a minor in Business Administration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Bankers Life
07.2022 - 10.2023
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Maximized revenue growth with proactive lead generation tactics and efficient time management skills.
Activities Assistant
Potomac Falls Health And Rehab Center
08.2021 - 02.2022
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Ensured compliance with safety regulations during all activities, minimizing risk of injury to participants.
- Managed inventory of activity supplies, ensuring adequate materials were available for planned events while adhering to budget constraints.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
Medical Assistant
Dragonfly Medical And Behavioral Health
08.2020 - 02.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized electronic medical records (EMR).
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Conducted urine drug screens while making sure all privacy laws and protocols were followed in order to comply with ongoing patient monitoring.
- Encouraged groups in the recovery setting for substance use disorder.
Team Member
Honeygrow
06.2018 - 01.2020
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Education
Bachelor of Science - Psychology
Milligan University
Johnson City05.2021
Skills
- Account Management
- Customer Service
- Interpersonal skills
- Adaptability
- Multitasking
- Goal setting
- Attention to detail
- Time management
- Excellent communication
- Organizational skills
- Critical Thinking
Certification
- Google Data Analytics - 06/2023 to 10/2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Insurance Sales Agent
Bankers Life
07.2022 - 10.2023
Activities Assistant
Potomac Falls Health And Rehab Center
08.2021 - 02.2022
Medical Assistant
Dragonfly Medical And Behavioral Health
08.2020 - 02.2021
Team Member
Honeygrow
06.2018 - 01.2020
Bachelor of Science - Psychology
Milligan University
Similar Profiles
Lisa HansenLisa Hansen
Licensed Insurance Agent at Bankers LifeLicensed Insurance Agent at Bankers Life
Daniel DavisDaniel Davis
Insurance Agent at Bankers LifeInsurance Agent at Bankers Life
Jack DawsonJack Dawson
Financial Professional at Bankers LifeFinancial Professional at Bankers Life
Thomas KincannonThomas Kincannon
Licensed Insurance Agent at Bankers LifeLicensed Insurance Agent at Bankers Life
Quijuana AndersonQuijuana Anderson
Insurance Sales Agent at HPONEInsurance Sales Agent at HPONE