Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Ororo Clark

Opelika,AL

Summary

A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.

Overview

6
6
years of professional experience

Work History

Executive Pastor

New Light Worship Center
01.2020 - Current
  • - Lead and mentor 5+ staff pastors and 10+ ministry leaders, supporting leadership development and accountability.
  • - Manage $100K+ in annual budgets for curriculum-based youth conferences, training programs, and community initiatives.
  • - Oversee scheduling and communications for 300+ active participants, improving program efficiency by 25%.
  • - Designed and delivered leadership training curriculum, increasing volunteer engagement by 40%.
  • Led strategic planning initiatives to align church vision with community needs.
  • Mentored staff and volunteers, fostering leadership skills and promoting a culture of service within the congregation.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.

Service Coordinator & Developmental Specialist

Alabama Institute for Deaf and Blind (AIDB)
02.2023 - Current
  • Oversee 50+ active cases, writing and revising 150+ individualized service plans annually, aligned with IDEA and K–12 learning standards.
  • Collaborate with 10+ multidisciplinary providers (SLPs, OTs, PTs, educators) to ensure cohesive curriculum and intervention strategies.
  • -Developed and delivered 20+ training sessions annually for caregivers and staff, increasing adoption of instructional strategies by 30%.
  • Implemented a progress tracking system that reduced compliance errors by 15% and improved plan renewal timeliness by 20%.
  • Applied culturally responsive and equity-based practices to strengthen student outcomes and family engagement.
  • Coordinated services for clients, ensuring timely access to resources and support.
  • Developed individualized service plans in collaboration with multidisciplinary teams.

Account Executive

Care Access
02.2022 - 02.2023
  • - Utilized CRM platforms (HubSpot, Salesforce) and Zendesk to manage program lifecycles, onboarding, and renewals.
  • - Managed $9.5M pipeline and closed $2.4M in business by delivering tailored curriculum and training solutions.
  • - Built onboarding guides and training resources, reducing adoption time by 20%.
  • - Partnered with cross-functional teams (product, operations, success) to resolve client issues and improve retention.
  • - Generated data-driven reports to inform leadership decisions on program improvements.
  • Developed and maintained strong client relationships to drive account growth.
  • Coordinated cross-functional teams to ensure timely project delivery and alignment with client goals.

Sales Development Representative (SDR)

Elevate
12.2021 - 02.2022
  • - Leveraged CRM platforms (HubSpot, Salesforce) and Zendesk to track 200+ leads weekly and manage support communications.
  • - Generated $500K+ revenue pipeline and achieved a 73% engagement rate with personalized outreach.
  • - Monitored CRM analytics, improving booking rates by 15% through data-driven refinements.
  • - Provided frontline technical support via Zendesk, escalating complex curriculum-related tickets to product teams.
  • Utilized CRM software to track leads, manage customer interactions, and streamline sales processes.
  • Collaborated with marketing team to align messaging and optimize lead generation campaigns for maximum impact.

Service Coordinator

Project Wiggles & Giggles, Inc.
09.2020 - 01.2022
  • Managed 40+ client plans, ensuring compliance with state and federal educational regulations.
  • Built templates and data tracking systems for lesson documentation and assessments, improving workflow efficiency.
  • Facilitated interagency collaboration to align curriculum delivery across education and healthcare providers.
  • Delivered family training to strengthen at-home learning, resulting in a 25% increase in satisfaction survey scores.
  • Facilitated communication between clients and service teams to enhance satisfaction and efficiency.

Behavioral Health Technician

Great Leaps Learning Center
08.2019 - 09.2020
  • - Delivered 1:1 instructional interventions and implemented individualized behavior and literacy plans.
  • - Collaborated with BCBAs, educators, and families to improve reading outcomes and behavioral growth.
  • Implemented individualized care plans to enhance patient engagement and behavioral management.
  • Monitored patient behavior, documenting progress and adjusting interventions as needed.
  • Conducted therapeutic group sessions, fostering communication and social skills among participants.

Education

Master of Education (M.Ed.) - Curriculum & Instruction – SPED & Technology

Louisiana State University Shreveport
Shreveport, LA
10.2025

Bachelors - Rehabilitation Science

Alabama State University
Montgomery, AL
05-2019

Skills

  • ELA Curriculum Development & Standards Alignment
  • Science of Reading (SoR) Expertise
  • Virtual & Asynchronous Learning Design
  • Team Leadership & Mentorship
  • Program & Project Management
  • Assessment Development & Evaluation
  • Cross-Functional Collaboration
  • Educational Technology (LMS, CMS, Azure DevOps)
  • CRM Platforms (HubSpot, Salesforce) & Zendesk
  • Equity, Inclusion & Culturally Responsive Practices

Websites

Timeline

Service Coordinator & Developmental Specialist

Alabama Institute for Deaf and Blind (AIDB)
02.2023 - Current

Account Executive

Care Access
02.2022 - 02.2023

Sales Development Representative (SDR)

Elevate
12.2021 - 02.2022

Service Coordinator

Project Wiggles & Giggles, Inc.
09.2020 - 01.2022

Executive Pastor

New Light Worship Center
01.2020 - Current

Behavioral Health Technician

Great Leaps Learning Center
08.2019 - 09.2020

Master of Education (M.Ed.) - Curriculum & Instruction – SPED & Technology

Louisiana State University Shreveport

Bachelors - Rehabilitation Science

Alabama State University

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