ORQUIDIA WADE
New York,NY
Summary
Payroll Specialist Professional Top-performing Payroll and Benefits Specialist Supervisor with accounting, administrative assistant, and medical billing & coding experience. A quick learner with a cheerful attitude and service-led approach. Collaborative, accountable team player and expert multi-tasker. Tactful, effective communicator with all levels of stakeholders and excellent judgment. Outstanding problem-solver with a dedicated work ethic. Skilled in planning, organizing, and prioritizing workflow.
Overview
21
21
years of professional experience
Work History
Payroll Associate Temp
NYU Langone Health
New York, New York
09.2022 - Current
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Prepared reports to substantiate individual transactions prior to settlement.
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions and retirement plan withholdings.
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Led payroll production for multistate organization.
Payroll/ Benefits Specialist Supervisor
Apex Global
11.2019 - 08.2022
- Collects payroll, benefits, and administrative information and compiles data for reports; identifies and researches payroll issues and recommends solutions; prepares and distributes required reports
- Check documents for validity and accuracy of information; performs mathematical calculations; records, files and distributes related paperwork and technical documents
- Record and process payroll changes; benefit deductions, corrections, and adjustments using HRIS
- Manage paid time off (PTO) for all staff, complete monthly payroll check reconciliation, and perform electronic 401K transfers
- Provide required leave of absence paperwork and manage to leave files for the duration of leave and through the return-to-work process
- Responsible for the coordination and completion of health insurance compliance for the ACA
- Maintain employee confidential payroll and HIPAA files
- Reach out to facilities managers via phone and email to obtain timesheet approval
CONTACT MONITOR, CASE INVESTIGATOR
CROSSED TRAINED, Insight Global
06.2020 - 05.2021
- Notified patients of suspected exposure to Covid-19 and verified receipt of positive laboratory diagnoses of Covid-19
- Provided patients with Covid-19 health education and maintained patient confidentiality
- Consistently achieved a score of 100% for on-call KPIs, doubling the typical call output expected of the role
- Utilized meticulous attention to detail to verify patients’ identities and maintain documentation
- Built rapport with patients of diverse backgrounds; use cultural competency and empathetic interviewing skills to effectively communicate and achieve goals
- Followed script to inform patients of Covid-19 procedures
- Referred patients to testing and COVID-19 Community Support Specialists for social resources
- Collected data on patients’ symptoms and needs into the Customer Relationship Management (CRM) system regarding patient diagnosis, demographics, COVID-19 symptoms and their onset date(s), clinical course, underlying medical conditions, and other risk factors with high accuracy
TAX PREPARER
New York City Food Bank
01.2017 - 01.2020
- Assisted program participants with preparing federal and state tax returns of varying complexity
- Reviewed income statements and expenditures documentation to determine forms needed for tax returns
- Meticulously analyzed tax returns to ensure accuracy and completeness
JUNIOR ACCOUNTANT
Robert Half
09.2018 - 09.2019
- Maintained accounts receivable, documents bill, and supporting documentation
- Accurately confirmed the validity of the debt, ensured prompt invoice payment, and gathered appropriate signatures
- Prepared quarterly budgets and updated financial records via accounting software
- Prepared monthly payroll and financial reports; gathered and input payroll expenses with attention to detail
- Analyzed financial statements; prepared balance sheets and bank reconciliation
ADMINISTRATIVE ASSISTANT
New
08.2017 - 08.2018
- Performed administrative duties in HIPAA Compliance Unit; maintained HIPAA database with daily unit processes
- Maintained strict adherence to legal processes and confidentiality requirements
- Processed protected health insurance record requests, complaints, and subpoenas
- Used excellent judgment and problem-solving skills to resolve challenges
- Effectively managed daily office functions including invoicing, inventory, scheduling, and office coordination
- ORQUIDIA WADE page 2 of 2
MEDICAL-BILLING/CODING RECEPTIONIST
Allergy Associates
01.2011 - 07.2017
- Scheduled appointments, made referrals, processed authorizations, and performed general administration duties
- Obtained case demographics with meticulous attention to detail and excellent reporting outcomes
- Collected co-pays and deductibles; confirmed Medical insurance verification and insurance eligibility
- Maintained EMR and charts listing patients’ medical histories, test results, scans, and X-Rays
- Reviewed office notes; prepared and corrected billing inquiries, errors, and resubmissions
BOOKKEEPER/ACCOUNTS PAYABLE SPECIALIST
03.2008 - 12.2010
- Organized bill payment schedule for individual and entity clients
- Performed bank and credit card reconciliations, payroll filings, and related financial tasks
- Maintained books and records for individuals and entities with a high level of accuracy
TRANSFER SPECIALIST
American Stock Transfer & Trust Company
10.2005 - 03.2008
- Performed legal review of stocks and incoming transactions from clients, shareholders, and brokers
- Consistently achieved 100% data input accuracy; awarded Employee of the Month numerous times
- Maintained client files meeting service level agreements (SLA) and authorized signers’ conditions
- Coordinated seamless legal transfers and effectively processed multiple simultaneous transactions
Education
Bachelor of HEALTH SERVICES - ADMINISTRATION
CUNY School of Professional Studies
Associates Degree - HEALTHCARE ADMINISTRATION MANAGEMENT
LaGuardia Community College
Skills
Customer Serviceundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Payroll Associate Temp
NYU Langone Health
09.2022 - Current
CONTACT MONITOR, CASE INVESTIGATOR
CROSSED TRAINED, Insight Global
06.2020 - 05.2021
Payroll/ Benefits Specialist Supervisor
Apex Global
11.2019 - 08.2022
JUNIOR ACCOUNTANT
Robert Half
09.2018 - 09.2019
ADMINISTRATIVE ASSISTANT
New
08.2017 - 08.2018
TAX PREPARER
New York City Food Bank
01.2017 - 01.2020
MEDICAL-BILLING/CODING RECEPTIONIST
Allergy Associates
01.2011 - 07.2017
BOOKKEEPER/ACCOUNTS PAYABLE SPECIALIST
03.2008 - 12.2010
TRANSFER SPECIALIST
American Stock Transfer & Trust Company
10.2005 - 03.2008
Bachelor of HEALTH SERVICES - ADMINISTRATION
CUNY School of Professional Studies
Associates Degree - HEALTHCARE ADMINISTRATION MANAGEMENT
LaGuardia Community College
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