Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
13
13
years of professional experience
Work History
Work Study Student
Community College Of Denver
07.2023 - Current
Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
Interacted with customers by phone, email, or in-person to provide information.
Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Collaborated with staff members to guarantee students received best possible customer service.
Box Truck Driver
Gleeton Global Trucking LLC
04.2020 - 08.2022
Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
Reviewed transportation and shipping papers to verify accuracy of inventory counts.
Inventoried and inspected goods to determine quantities and conditions.
Warehouse Associate
Diamond Comic Distributors Inc.
02.2017 - 03.2020
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Representative
Nike Factory Store
07.2014 - 01.2017
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Assembled promotional displays to increase brand awareness and attract customers.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Package Handler Supervisor
FedEx Transport Center
01.2014 - 06.2016
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Communicated regularly with supervisors to provide information on delays and issues with shipments.
Package Handler
FedEx Authorized ShipCennter
01.2013 - 01.2014
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Customer Service/Sales
Home Depot
03.2011 - 01.2013
Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Delivered superior customer service to retain existing customers and attract future customers.
Increased revenue with strategic upselling of products and services to existing customers.