Ortavius Dixon
Crystal Springs,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cleaning Assistant
Private Owned
Mendenhall, Mississippi
08.2023 - Current
- Followed safety processes for all manual and electric cleaning equipment.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Notified managers of repair needs or additions to building operating systems.
Delivery Driver
Lanter Delivery Systems
Brandon, Mississippi
05.2021 - Current
- Assisted warehouse personnel in packing orders when necessary.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Chiller Operator
Sanderson farm
Hazlehurst, Mississippi
07.2016 - 07.2024
- Communicated regularly with supervisors about any issues encountered during operation of the chillers.
- Conducted tests on chilled water samples from the system to ensure quality standards are met.
- Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems.
- Ensured that all safety protocols were followed while working with chillers.
Travel Retail Associate
Dollar General Market
Crystal Springs, MS
01.2017 - 01.2019
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Updated customer information in the database system when necessary.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Expedited newly received merchandise to sales floor.
Call Representative
State Farm
Hattisburg , Missouri
03.2016 - 01.2018
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Directed customer calls to appropriate personnel for resolution of complex issues.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Resolved complaints quickly and efficiently while maintaining a positive attitude towards customers.
- Performed follow-up calls to ensure customer satisfaction with products or services provided.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
Welding Trade
Crystal Springs High
Crystal Springs, MS05-2015
Skills
- Restroom maintenance
- Maintenance
- Sanitization procedures
- Problem-solving
- Able to lift [number] lbs
- Multitasking and organization
- Chemical handling
- Laundry services
- Eco-friendly practice
Timeline
Cleaning Assistant
Private Owned
08.2023 - Current
Delivery Driver
Lanter Delivery Systems
05.2021 - Current
Travel Retail Associate
Dollar General Market
01.2017 - 01.2019
Chiller Operator
Sanderson farm
07.2016 - 07.2024
Call Representative
State Farm
03.2016 - 01.2018
Welding Trade
Crystal Springs High