ORTEGA THOMAS
Jacksonville,FL
Summary
Driven and accomplished professional with a proven track record at Family First Learning Center, adept in curriculum development and parent communication. Excelled in creating engaging learning environments, enhancing child development, and boosting parent satisfaction. Skilled in organizational management and active listening, ensuring operational excellence and positive feedback from both staff and clients.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Daycare Owner/Operator
Family First Learning Center
11.2009 - Current
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
Certified Nursing Assistant
Amidon Nurse Staffing
06.1999 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
William M. Raines High School
Jacksonville, FL06.1994
Skills
- Parent Communication
- Curriculum Planning
- Licensing Knowledge
- Child development expertise
- Staff recruitment
- Community Networking
- Curriculum Development
- Activity Coordination
- Event Planning
- Critical Thinking
- Excellent Communication
- Organizational Skills
- Classroom Management
- Active Listening
Certification
- Special Needs Care Certification - Various Specialized Organizations or State Departments.
- CPR Certification – American Red Cross or American Heart Association.
- Certified Childcare Professional (CCP) - National Early Childhood Program Accreditation.
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Daycare Owner/Operator
Family First Learning Center
11.2009 - Current
Certified Nursing Assistant
Amidon Nurse Staffing
06.1999 - Current
High School Diploma -
William M. Raines High School
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