Summary
Overview
Work History
Education
Skills
Timeline
Generic

Orville Mattis

Tobyhanna,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Cleaning Room Technician

Sanofi Pasteur
11.2023 - Current
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Unit Secretary

Montifiore Medical Center
10.2009 - 08.2022
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
  • Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
  • Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
  • Managed incoming calls and directed to appropriate department.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Registered and verified patient records before triage with most up-to-date information.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Education

Associate of Applied Science - Practical Nursing

Fortis Institute - Scranton
Scranton, PA
06.2024

GED -

Kingsborough Community College of The City University of New York
Brooklyn, NY
11.2008

Skills

  • Customer Service
  • Cost Control
  • Component Replacement
  • OSHA Compliance
  • Incoming Call Reception
  • Incoming Call Management
  • Patient data confidentiality
  • Patient chart maintenance
  • Document Management
  • EMR / EHR
  • Strong Organization
  • Clinical Support
  • Training and coaching
  • Medical Records Maintenance
  • Conflict resolution techniques
  • Detail-oriented approach
  • Healthcare Industry Knowledge
  • Data Entry
  • Medical Terminology
  • Epic Systems
  • Problem-solving abilities
  • Clerical Support

Timeline

Cleaning Room Technician

Sanofi Pasteur
11.2023 - Current

Unit Secretary

Montifiore Medical Center
10.2009 - 08.2022

Associate of Applied Science - Practical Nursing

Fortis Institute - Scranton

GED -

Kingsborough Community College of The City University of New York

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Orville Mattis