Oryon Terranova
Eldora,IA
Summary
Dedicated professional with experience in customer service. Skilled in problem-solving, time management, money handling and maintaining a secure and safe environment . Ensuring exceptional service delivery while adhering to safety protocols in fast-paced environments. superior work ethic and team player attitude. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon.com Services LLC
Mason City, Iowa
11.2025 - Current
- Sorted and organized inventory for efficient retrieval and storage.
- Assisted team members in unloading shipments quickly.
- Followed safety protocols to maintain a secure working environment.
- Maintained cleanliness and organization of work areas throughout shifts.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Youth Service Worker
Iowa Department Of Health and Human services
Eldora, IA
10.2024 - 10.2025
- Provided support to youth in crisis situations and developed coping strategies.
- Coordinated group activities to promote social skills and teamwork among participants.
- Monitored youth behavior during activities to ensure a safe environment for all participants.
- Assisted in providing a safe, nurturing environment for youth.
- Supervised daily activities including meal times, bedtimes, homework help.
- Ensured that all safety procedures were followed during programs or activities.
- Implemented crisis intervention strategies when necessary.
- Modeled positive behavior for residents by providing leadership and positive interactions.
- Documented child progress, reporting extreme changes in behavior.
Seasonal Park Employee
Iowa Department of Natural Resource
Eldora, Iowa
05.2024 - 10.2024
- Maintained park cleanliness and ensured safety for visitors.
- Assisted in trail maintenance and landscaping activities.
- Operated park equipment for various maintenance tasks.
- Ensured proper maintenance of park grounds including mowing lawns, trimming trees.
- Collected garbage from public areas throughout the day and disposed it properly.
- Cleaned and maintained public areas, removed snow and collected trash and litter.
Team Member
Caseys General Stores Inc
Eldora, Iowa
02.2023 - 06.2024
- Assisted customers with inquiries and provided product recommendations.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of store areas and equipment.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new team members on store policies and procedures efficiently.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Looked for ways to go above and beyond job requirements.
- Monitored expiration dates on food items for freshness assurance.
Food & Beverage Attendant
Adventureland Park
Altoona, Iowa
05.2021 - 10.2021
- Provided excellent customer service to enhance guest experiences.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted in food preparation and beverage service during peak hours.
- Operated point-of-sale systems for accurate order processing.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Followed safety and hygiene protocols to maintain food quality standards.
- Maintained a positive attitude towards coworkers and customers at all times.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Collaborated with kitchen team to bus and set tables, prep food, and stock salad bar.
- Cleaned spills immediately using appropriate methods per company policy.
Education
High School Diploma -
Coffelt Academy
Eldora, IA05-2024
Skills
- Safety compliance
- Equipment operation
- Team collaboration
- Customer service
- Crisis intervention
- Time management
- Communication skills
- Problem solving
- Pallet jack operations
- Warehouse environment safety
- Warehouse operations
- Lifting and sorting
- Money Handling
- Food & Beverage Handling
Timeline
Warehouse Associate
Amazon.com Services LLC
11.2025 - Current
Youth Service Worker
Iowa Department Of Health and Human services
10.2024 - 10.2025
Seasonal Park Employee
Iowa Department of Natural Resource
05.2024 - 10.2024
Team Member
Caseys General Stores Inc
02.2023 - 06.2024
Food & Beverage Attendant
Adventureland Park
05.2021 - 10.2021
High School Diploma -
Coffelt Academy