Continuing my education one step at a time
Osagioduwa Amagbakhen
Data Analyst
Philadelphia,PA
Summary
A certified Data Analyst with room for continuity of education looking for a position in a respected company where I can apply six years worth of data analytics experience, technology and customer service skills acquired to the growth of myself and the company.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
4
4
Certificates
Work History
Data Analyst/Data Entry Clerk
Coco's Styling
Philadelphia, PA
02.2022 - 11.2022
- Researched and resolved issues regarding integrity of data flow into databases.
- Identified, analyzed and interpreted trends or patterns in complex data sets thereby increasing sales by 10%.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools, like Tableau, to effectively communicate business insights.
- Developed tables, views and materialized views using SQL.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
Medical Receptionist/Medical Biller and Coder
AFC Urgent Care
Narberth, Narberth
08.2021 - 02.2022
- Coordinated patient scheduling, check-ins, check-outs, and payment for billing
- Adhered to strict HIPAA guidelines to protect patient’s privacy
- Checked patient insurance, demographic and health history to keep information current.
- Managed over 50 customer calls per day
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Data Analyst/Customer Service Representative
Moje Fabrics, Nigeria
Benin City , Nigeria
09.2017 - 12.2020
- Tracked weekly sales data to chart whether departments hit goal.
- Analyzed market trends resulting in 15% increase in sales revenue and reduced costs by 10% by monitoring stockroom operations.
- Responded to customer requests for products, services and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Trained new personnel regarding company operations, policies and services.
- Created and maintained detailed database to develop promotional sales.
Education
Google Data Analytics Professional Certificate - Data Management Technology
Coursera
Philadelphia, PA 08.2022 - 11.2022
Medical Billing And Coding Certificate| 2022 - Medical Insurance Billing
Community College of Philadelphia
Philadelphia, PA 01.2022 - 04.2022
Bachelor of Science - Industrial Mathematics
University of Benin
Nigeria 11.2015 - 01.2020
High School Diploma -
Sacred Heart High School, Evbukhu
Nigeria 09.2008 - 08.2014
Skills
Pivot table
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Implemented previously absent workflow procedures which yielded a 15% increase in productivity.
- Improved relationship with customers by developing a unique business intelligence solution to meet complex requirements.
- Made recommendations on business intelligence tools to cut processing time by 10%.
- Awarded with the Employee of the month Award for excellence in problem solving and leadership skills 5 times in a row.
- Achieved clean data by completing validating data with accuracy and efficiency.
Certification
CPC-P - Certified Professional Coder-Payer
Interests
Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Timeline
Google Data Analytics Professional Certificate
12-2022
Google Data Analytics Professional Certificate - Data Management Technology
Coursera
08.2022 - 11.2022
CPC-P - Certified Professional Coder-Payer
04-2022
Certified Medical Billing and Coding
04-2022
Data Analyst/Data Entry Clerk
Coco's Styling
02.2022 - 11.2022
Medical Billing And Coding Certificate| 2022 - Medical Insurance Billing
Community College of Philadelphia
01.2022 - 04.2022
Medical Receptionist/Medical Biller and Coder
AFC Urgent Care
08.2021 - 02.2022
Data Analyst/Customer Service Representative
Moje Fabrics, Nigeria
09.2017 - 12.2020
Bachelor of Science - Industrial Mathematics
University of Benin
11.2015 - 01.2020
West African Senior Secondary Examination Certificate
07-2014
High School Diploma -
Sacred Heart High School, Evbukhu
09.2008 - 08.2014
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