Osama Karim
Port Saint Lucie,FL
Summary
Administrative and billing manager with over 18 years of experience working in private medical office. Possess knowledge on medical billing and coding, excellent written and verbal communication skills, and great interpersonal skills. Seeking position of increased responsibility with room for advancement. Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
Overview
23
23
years of professional experience
Work History
Office Manager/IT Specialist
Khalil Y Karim, MD SC
02.2004 - Current
- Insurance verification, insurance referrals and prior authorization, managing patient's records.
- Handling, storing, managing vaccines, and temperature log.
- Entering and submitting insurance claims and patient billing.
- Maintaining and upgrading office computers; hardware and software.
- Developed standard operating procedures for administrative employees.
- Maintained office compliance with HIPAA regulations.
- Managed office supplies, vendors, organization and upkeep.
- Carefully reviewed patient test results.
- Received and processed medical records requests.
- Responded to materials requests and retrieved necessary information.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations
- Trained new employees on administrative procedures, company policies and performance standards
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Brought medical billing claims to over 90% approval rate on first filing
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Compared vendor prices and negotiated for optimal savings
- Implemented project management techniques to overcome obstacles and increase team productivity
Medical Office Clerk
Affiliates In Primary Care
08.2000 - 02.2004
- Organizing and filing medical records.
- Copying records.
- Transported medical & financial reports.
- Prepared mailings of information and documentation.
- Sorted materials and filed according to guidelines.
- Received and routed medical records.
- Interacted and communicated easily with department personnel.
- Sanitized, restocked and organized exam rooms and medical equipment
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Improved timely payment of bills by developing flexible payment plans for patients
- Pulled charts and prepared for nurse and doctor assessment
- Located, checked in and pulled medical records for patient appointments and incomplete charts
Education
Bachelor of Science - Biology
Concordia University
River Forest, IL2012
Bachelor of Science - Pre-Med/Biology
Triton College
Maywood, IL05.2011
Associate of Science - Computer Science
City Colleges of Chicago-Richard J Daley College
Chicago, IL05.2001
Skills
- Clear oral/written communication
- Excellent multi-tasking ability
- Microsoft Office expertise
- Organizational skills
- Trained in HIPPA compliance
- Composed and professional demeanor
- Proactive mindset
- Patient referrals expert
- Familiar with commercial and private insurance carriers
- Office management professional
- Knowledge of ICD 9/10, CPT coding
- Drafting official correspondence
Timeline
Office Manager/IT Specialist
Khalil Y Karim, MD SC
02.2004 - Current
Medical Office Clerk
Affiliates In Primary Care
08.2000 - 02.2004
Bachelor of Science - Biology
Concordia University
Bachelor of Science - Pre-Med/Biology
Triton College
Associate of Science - Computer Science
City Colleges of Chicago-Richard J Daley College
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