Osarumwense Elaiho
North York,Toronto
Summary
Dynamic Administrative Assistant with proven expertise at the Ministry of Environment and Public Utilities. Skilled in data analysis and team collaboration, I excel at streamlining processes and enhancing communication across departments. Recognized for effectively managing confidential information and providing exceptional administrative support, fostering a productive and cohesive work environment. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
16
16
years of professional experience
Work History
Resturants Manager
African player restaurants
North York, Toronto
10.2024 - Current
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Analyzed business performance data and forecasted business results for upper management.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored staff performance and addressed issues.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Farm Manager
Osaru omo agro allied company Limited
Benin City, Edo
08.2012 - 02.2016
- Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
- Conducted tours of farm and facilities to provide information and promote public relations
- Managed budgets and tracked expenses related to labor costs, production costs, fuel costs and more.
- Positioned and monitored plant irrigation systems.
- Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
- Ensured compliance with federal regulations regarding food safety standards.
- Developed long-term strategies for increasing efficiency while reducing overhead costs associated with running the farm business.
- Used recognized breeding practices to direct breeding or raising of stock.
Administrative Assistant
Ministry of Environment and public utilities
Benin City, Edo State
02.2009 - 06.2012
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Handled incoming calls and directed callers to appropriate department or employee.
- Facilitated communication between different departments within the organization.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Processing client information, including income reporting statements, change of address, requests for additional benefits, etc.
Education
Associate of Science - Human Resources Management
Canadian College of Business, Science And Tech
North York Canada10-2024
Master of Science - MSc Master’s in Information And Communication Tech
Federal University of Agriculture
Abeokuta, Nigeria04-2018
Bachelor of Science - Political Science And Public Administration
University of Benin
Benin City Nigeria10-2008
Skills
- Human resources management
- Payroll administration
- Employee training
- Data analysis
- Customer service
- Team collaboration
- Communication skills
- Problem solving
- Strategic planning
- Dedicated team player
- Administrative support
References
References available upon request.
Timeline
Resturants Manager
African player restaurants
10.2024 - Current
Farm Manager
Osaru omo agro allied company Limited
08.2012 - 02.2016
Administrative Assistant
Ministry of Environment and public utilities
02.2009 - 06.2012
Associate of Science - Human Resources Management
Canadian College of Business, Science And Tech
Master of Science - MSc Master’s in Information And Communication Tech
Federal University of Agriculture
Bachelor of Science - Political Science And Public Administration
University of Benin
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