Summary
Overview
Work History
Education
Skills
Timeline
Generic

Osasu Odigie

Houston,TX

Summary

Motivated and detail-oriented college student pursuing a degree in finance with a strong foundation in customer service, administrative support, and financial transactions. Known for precision in handling payments, maintaining organized records, and collaborating across teams to resolve service and billing discrepancies. Eager to leverage hands-on administrative experience and a growing academic background in finance to contribute in a professional accounting environment.

Offering solid foundation in analytical thinking and problem-solving, with strong desire to learn and develop in dynamic operational environment. Brings foundational understanding of operational processes and logistics, coupled with ability to quickly acquire new skills in data analysis and project management. Ready to use and develop organizational and communication skills in the HR operations intern role.

Overview

2
2
years of professional experience

Work History

Customer Service Administrator

Westside Lexus
12.2023 - Current
  • Managed daily customer account updates and ensured accurate entry of service transactions into internal systems.
  • Collaborated with internal departments to process customer payments, reconcile billing issues, and maintain accurate records.
  • Coordinated service schedules and followed up on warranty and service claims, often resolving discrepancies across departments.
  • Generated and reviewed weekly reports related to customer activity, payments, and account history.
  • Maintained exceptional service by quickly resolving account-related inquiries and discrepancies.

Starbucks Barista

The Houstonian Hotel
08.2023 - 10.2023
  • Managed daily transactions and balanced drawers with 100% accuracy.
  • Maintained detailed inventory tracking and communicated supply needs, contributing to waste reduction.
  • Provided high-quality customer service, often resolving payment and refund issues on the spot.

Education

Bachelor of Science - Finance

University of Houston Downtown
Houston, Texas
05.2027

Skills

  • Effective communication skills
  • Cash Handling & Reconciliation
  • Recordkeeping & Administrative Support
  • Analytical problem solving
  • Team Collaboration
  • Detail Oriented & Organized
  • Microsoft Excel
  • Workday system knowledge

Timeline

Customer Service Administrator

Westside Lexus
12.2023 - Current

Starbucks Barista

The Houstonian Hotel
08.2023 - 10.2023

Bachelor of Science - Finance

University of Houston Downtown
Osasu Odigie