Summary
Overview
Work History
Education
Skills
Timeline
Generic

Osatohanmwen Igbinovia

mckinney,TX

Summary

Dynamic professional with a proven track record at Merrill Lynch, excelling in operations management and brand compliance. Expert in driving business development and enhancing franchise relations, I foster high-performance cultures and implement innovative marketing strategies, resulting in increased market visibility and improved team collaboration. Committed to delivering exceptional results and optimizing performance.

Overview

20
20
years of professional experience

Work History

Franchisee Preschool

The Learning Experience
03.2021 - Current
  • Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting
  • Built strong relationships with Director, admin, teachers, parents and surround communities
  • Coordinated successful promotional events aimed at increasing brand awareness and attracting new families to our preschool
  • Optimized staffing levels during peak hours to ensure optimal student to teacher ratios while minimizing labor costs during slower periods throughout each day
  • Ensured compliance with all franchisor requirements, maintaining high standards and customer service
  • Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network
  • Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
  • Improved overall customer experience by consistently delivering exceptional child care services and promptly addressing any issues or concerns with parents or staff
  • Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
  • Expanded market reach through strategic partnerships with local businesses, resulting in mutually beneficial collaborations that drove increased sales volume for both parties involved.
  • Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
  • Revamped employee training program to incorporate new techniques for better skill development, leading to improved overall performance and a lower staff turnover rate.
  • Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business
  • Ensure that we meet and exceed minimum standards, and ensure that the children in our care are being provided a safe and loving environment to play, learn and grow

Assistant Vice President

Merrill Lynch & Bank of America
05.2005 - 10.2021
  • Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
  • Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
  • Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
  • Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
  • Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
  • Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
  • Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
  • Managed risk effectively by implementing robust compliance procedures and conducting regular audits of internal controls.
  • Drove innovation by encouraging creative problem-solving among team members and staying abreast of industry trends and best practices.

Education

MBA - Accounting And Finance

New York University
New York, NY
05-2010

Accounting And Finance

Rutgers University
New Brunswick, NJ
05-2005

Skills

  • Brand compliance
  • Franchise relations
  • Operations management
  • Marketing expertise
  • Business development
  • Performance analysis
  • Market tracking

Timeline

Franchisee Preschool

The Learning Experience
03.2021 - Current

Assistant Vice President

Merrill Lynch & Bank of America
05.2005 - 10.2021

MBA - Accounting And Finance

New York University

Accounting And Finance

Rutgers University