Osbaldo Barajas

Contractors Warehouse

04.2007 - Current

Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Managed team of 20+ employees, delegated tasks and held each employee accountable for completing assignments.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Built and designed large displays weekly to promote specific products.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assigned tasks and established work schedules to staff to cover operational needs.
Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Handled cash register, returns, and refunds.
Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
Built relationships with current customers to maintain goodwill and gain additional business.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Summary