Summary
Overview
Work History
Education
Skills
Timeline
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Osborne Marrow

Birmingham,AL

Summary

Dynamic Account Manager with comprehensive experience in building client relationships, collaborative teamwork, and driving business growth. Adept at delivering value through tailored product solutions, fostering long-term partnerships, and achieving a sustainable market presence.

Overview

12
12
years of professional experience

Work History

Account Manager

Edwards Chevrolet Co
05.2024 - Current
  • Service four-county territory in the Coastal Alabama region in alliance with General Motors(GM) Distribution Channel
  • Distribute GM (OEM) parts to Five-Member team for delivery to assigned accounts composed of Dealerships and Auto Collision Centers
  • Ensure proper manifests are issued to each Driver along with Accurate part Inventory allocated to each account
  • Manage existing accounts by collaborating with Dealership Service personnel and Collision Shop members to ensure accurate fulfilled orders
  • Utilize DeliveryLink software to track and complete orders to each assigned account
  • Ensure proper manifests are issued to each Driver along with Accurate part Inventory allocated to each account
  • Process documentation for all Core Recyclables and New Part returns in accordance with GM protocol
  • Handle Cash and Credit payments for Account Receivables


Sales Consultant

ODP Business Solutions
08.2021 - 10.2023
  • Collaborated with Public School personnel and local business owners to determine specific technology and office supply needs
  • Utilized a consultative role to gain insight to properly tailor to business dynamics
  • Engaged the client with product presentation to convey value and address concerns
  • Closed with order fulfillment and cross-selling value added products such as Payroll software, Extended Coverage, and Supplies
  • Developed Pricing documentation to submit to budgetary personnel
  • Remain connected through client follow-up to ensure satisfaction and discover evolving business needs



Regional Outside Sales Representative

Spray Poly Parts
04.2018 - 08.2021
  • Top #20 Authorized Distributer for Graco Industry and Polyurethane Machinery Corporation(PMC)
  • Provided Insulation Contractor segment with Plural-Component Spray Systems, Spray Foam Proportioners, Isocyanate Chemical, and related Supplies
  • Managed existing customer base with constant interaction as needs evolved and tailoring to those discoveries
  • Identified new clients through mediums such as cold-calling, emailing, linkedIn, and referrals
  • Interacted with prospective customer to gain insight into specific business dynamics
  • Educated through presentations and conveying value and solutions to specific client concerns
  • Cross-sold related supplies and chemical to drive Total Gross Sales
  • Developed efficient delivery schedules and coordinated all outbound onsite shipping
  • Recorded and tracked all client data utilizing SalesForce
  • Submitted weekly sales reports to Sales Manager

Field Sales Representative

Creative Visions, LLC
05.2016 - 03.2018
  • Increased sales revenue by establishing lawn and maintenance contracts to residential and commercial owners within Tuscaloosa county region
  • Conducted on-site appointments to discuss various design options for plant installation, walkways, and drainage systems
  • Listened to client needs and desires to gain insight to provide specific solutions and deliver value
  • Issued pricing for services such as mowing, herbicide treatments, shrub and sod installation
  • Closed sale with creation of new account and entering all client information into CRM system

Certified Sales Consultant

Townsend Honda
01.2013 - 09.2016
  • Greeted walk-in prospective buyers, developed rapport and listened to determine proper vehicle for personal and/or family needs
  • Engaged them with specific functions and product knowledge, conducted test drive to continue the rapport and allow them to use vehicle amenities
  • Closed sale with trade-in appraisal, obtaining owed balance, and filling of Buyer's Order form
  • Promote value added protection of Extended (GAAP) warranty and increase revenue
  • Exceptional delivery of new purchase vehicle to ensure proper understanding of all functions and assure overall buying experience

Education

Bachelor of Science - Business Administration

The University of Alabama
Tuscaloosa, AL
08-2018

Skills

  • Excellent Communication skills
  • Presenting Value
  • Teamwork and collaboration
  • Client relations

Timeline

Account Manager

Edwards Chevrolet Co
05.2024 - Current

Sales Consultant

ODP Business Solutions
08.2021 - 10.2023

Regional Outside Sales Representative

Spray Poly Parts
04.2018 - 08.2021

Field Sales Representative

Creative Visions, LLC
05.2016 - 03.2018

Certified Sales Consultant

Townsend Honda
01.2013 - 09.2016

Bachelor of Science - Business Administration

The University of Alabama
Osborne Marrow