Oscar Alonzo
Miramar
Summary
Dedicated and reliable professional with over five years of experience in customer service, logistics, and technical support. Recognized for strong problem-solving skills, adaptability, and professionalism in fast-paced environments. Skilled at working independently or as part of a team to ensure smooth operations, client satisfaction, and timely results. Seeking to continue growing within a company that values quality service and teamwork.
Overview
7
7
years of professional experience
Work History
Civil Military Operations Logistics Amazon Driver
Amazon
10.2023 - Current
- Safely deliver high volumes of packages to residential and commercial customers.
- Maintain excellent communication with management to ensure smooth daily operations.
- Ensure accuracy and efficiency with route planning and package handling.
- Provide professional, friendly service to customers to resolve any delivery concerns.
- Maintain company vehicle cleanliness and report any mechanical issues promptly.
- Recognized for reliability and consistency in meeting delivery targets.
- Adapt quickly to changing routes and schedules to meet business needs.
Tech Assistant
Paradyme 360 Fire & Security
04.2022 - 10.2023
- Assisted technicians with installation and maintenance of fire and burglary alarm systems.
- Pulled wiring and performed troubleshooting for commercial and residential projects.
- Maintained safe work practices while handling electrical tools and ladders.
- Supported senior technicians with equipment setup and testing.
- Ensured job sites were clean, organized, and ready for inspection.
- Learned technical troubleshooting and repair fundamentals through hands-on training.
Amazon Driver
Moore & Moore Logistics LLC
10.2020 - 03.2022
- Delivered packages accurately and on time to homes and businesses.
- Managed daily van organization and ensured proper handling of all parcels.
- Supported team operations by taking on extra shifts during high-volume periods.
- Maintained a high delivery success rate with strong attention to detail.
- Ensured positive customer interactions and maintained professionalism in all situations.
- Collaborated with dispatch and management to resolve route or delivery issues quickly.
Server
SeaScape at Naples Senior Living
12.2018 - 09.2020
- Served residents with warmth and respect in a senior living dining environment.
- Provided prompt, accurate, and friendly service during 12-hour shifts.
- Collaborated with kitchen and care staff to ensure residents' dietary needs were met.
- Built strong relationships with residents through patience and active listening.
- Trained new team members and was promoted to Lead Server for reliability and teamwork.
- Maintained a clean and welcoming dining area that met all safety standards.
Education
High School Diploma -
Golden Gate High School
01.2012
Skills
- Microsoft Office (Excel, Word, PowerPoint)
- Customer service & communication
- Route management & logistics
- Technical troubleshooting
- Team leadership & collaboration
- Time management & reliability
Languages
English
Fluent (reading, writing, and speaking)
Spanish
Fluent (speaking and understanding)
Timeline
Civil Military Operations Logistics Amazon Driver
Amazon
10.2023 - Current
Tech Assistant
Paradyme 360 Fire & Security
04.2022 - 10.2023
Amazon Driver
Moore & Moore Logistics LLC
10.2020 - 03.2022
Server
SeaScape at Naples Senior Living
12.2018 - 09.2020
High School Diploma -
Golden Gate High School