Oscar Alvarado
Los Angeles,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Co-Manager
VF Corporation, Timberland
Commerce, CA
02.2021 - Current
- Drive the vision, strategy and motivation for the number #1 store in the company.
- Lead a team of 60 team members including 2 ASM's and 3 floor supervisors
- Developed a product processing system that expedited merchandising by an average of 2 days
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Utilize independent development and performance plan to provide feedback
- Overturn struggling store in loyalty and achieved top #10 in company for email capture
- Increased store sale YOY by 14% on target for becoming a 5 million dollar store
- Achieved top #4 spot in the company for reducing shrink from 7.6% to 3.2%
Assistant Store Manager
Tilly's World Of Jeans And Tops
Downey
06.2017 - 02.2021
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Promoted from sales associate to floor supervisor and eventually assistant store manager
Skills
- Staff Development
- Operations Management
- Strategic Planning
- Payroll Control
- Loss Prevention
- Builds Relationships
Timeline
Co-Manager
VF Corporation, Timberland
02.2021 - Current
Assistant Store Manager
Tilly's World Of Jeans And Tops
06.2017 - 02.2021
Similar Profiles
Oscar Ayala MartinezOscar Ayala Martinez
Operations Director at VF Corporation (Vans, The North Face, Timberland)Operations Director at VF Corporation (Vans, The North Face, Timberland)
Victoria WarrenVictoria Warren
Inventory Control at VF OUTDOOR/ TIMBERLAND DISTRIBUTIONInventory Control at VF OUTDOOR/ TIMBERLAND DISTRIBUTION
Charlene BakerCharlene Baker
EDI Business Analyst at VF CorporationEDI Business Analyst at VF Corporation
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group
IRIS LOPEZIRIS LOPEZ
Senior Improvement Coach at CORE DistrictsSenior Improvement Coach at CORE Districts