Compassionate Direct Care Staff Member known for high productivity and efficient task completion. Possess specialized skills in behavioral support, personal care assistance, and medication administration. Excel in communication, empathy, and problem-solving to enhance client well-being and support team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Care Staff
Anaheim Lighthouse Treatment Center
Anaheim, CA
09.2023 - Current
Monitored vital signs including blood pressure, temperature and pulse rate.
Encouraged socialization among clients through recreational activities.
Ensured safety of all clients in accordance with facility regulations.
Performed housekeeping tasks, such as changing linens and cleaning rooms.
Communicated effectively with other members of the healthcare team.
Transported clients to medical appointments or other destinations as needed.
Maintained accurate records and reports related to client care activities.
Assessed changes in physical or mental condition and reported findings to supervisor.
Responded promptly to emergency situations involving client health or safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Tracked and reported clients' progress based on observations and conversations.
Administered medications or treatments as directed by physician or nurse.
ADC Attendant
Goodwill of Orange County
Anaheim, CA
12.2022 - 09.2023
Greeted guests and provided them with a positive customer service experience.
Provided directional assistance to guests regarding parking areas and exits.
Operated the cash register, accepted payment from customers and gave accurate change.
Responded to customer inquiries regarding services offered, hours of operation, pricing.
Trained new employees on proper procedures for operating equipment safely and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivery Driver
Domino's Pizza
Los Angeles, CA
07.2020 - 12.2022
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Navigated routes with relevant map programs and GPS systems.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Gas Station Clerk
76 Gas Station
Huntington Park, CA
08.2019 - 09.2020
Processed customer payments, counted money in cash drawers and balanced receipts with sales.
Verified age of customers purchasing alcohol or tobacco products with valid ID.
Greeted customers entering the gas station and provided assistance when needed.
Stocked shelves with merchandise such as snacks, drinks and other convenience items.
Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
Provided excellent customer service by addressing complaints promptly and courteously.
Checked expiration dates on food items before stocking them onto shelves.
Attended to gas spills and accidents promptly and according to established guidelines.
Police Cadet
Los Angeles Community College District
Los Angeles, CA
03.2018 - 07.2019
Provided support to police officers during investigations and patrols.
Assisted in the processing of criminal evidence and documents.
Created detailed reports on daily activities for review by supervisors.
Intervened in disputes between individuals or groups while on patrol duty.
Performed administrative tasks such as data entry into computer systems or filing paperwork.
Answered calls and evaluated emergency situations.
Provided clerical duties.
Observed and reported suspicious activity.
Patrolled grounds and buildings on foot, by bicycle or via car to monitor activity and deter crime.
Prepared and issued parking citations to vehicles parked illegally.
Classified, indexed and stored property and evidence seized and recovered by police personnel.
Assisted in the coordination of ceremonial events, highlighting attention to detail and organizational skills.
Wrote detailed arrest and accident reports.
Saved time through effective emergency issue resolution.