Results-driven supervisor with a proven track record in team management and employee training. Skilled in maintaining safety standards and delivering exceptional customer service, contributing to operational excellence and enhanced team performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainee
McDonald's
Tulare, California
02.2025 - 04.2026
Delivered excellent customer service in fast-paced restaurant environment.
Operated kitchen equipment following safety and hygiene standards.
Prepared food items according to established recipes and procedures.
Collaborated with team members to maintain efficient service flow.
Operated cash register to process payments from customers.
Assisted in developing training materials for new employees to enhance onboarding experience.
Attended training sessions and meetings to learn new information and develop personal skills.
Supervisor
Surf Thru Express Car Wash
Visalia, California
06.2023 - 03.2026
Supervised daily operations at Surf Thru Express Car Wash.
Trained and mentored team members on car wash procedures.
Monitored equipment performance and coordinated maintenance schedules.
Ensured adherence to safety protocols and quality standards.
Assisted in inventory management and supply ordering processes.
Resolved customer inquiries and ensured satisfaction during visits.
Conducted team meetings to discuss performance and improvements.
Directed and supervised team of 15 employees in daily operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Monitored employee productivity to provide constructive feedback and coaching.
Trained new employees on company policies and procedures.
Maintained knowledge of current promotions and sales to inform customers.