Oscar Bautista
Los Angeles,CA
Summary
Proven security and hospitality professional with extensive experience at Securitas Security Services, adept in facility protection and guest relations. Demonstrates exceptional teamwork and surveillance skills, enhancing safety and customer service. Achieved significant improvements in operational efficiency and incident response times. Skilled in de-escalation techniques and crowd control, ensuring a secure and welcoming environment for all.
Overview
7
7
years of professional experience
Work History
Armed Security Officer
Securitas Security Services
Los Angeles, CA
05.2020 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Barback
Avalon Hollywood
Hollywood, CA
10.2021 - 07.2024
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Lead Barback
Applebees Rmh
Glendale, Arizona
09.2018 - 03.2020
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
Barback
Buffalo Wild Wings Bar and Grill
Glendale, Az
02.2018 - 12.2019
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
HS Diploma -
Peoria Accelerated High School
Peoria, AZ06.2017
Skills
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Computer Skills
- Incident documentation
- Surveillance monitoring
- De-Escalation Techniques
- Crowd Control
- Facility protection
- CCTV Monitoring
- Crime Prevention
- Staff Monitoring
- Staff Assistance
- Reliability
- Team Player
- Incident Reporting
- CPR Certified
- Keen observer
- Customer Service
- Adaptable and Flexible
- Surveillance
- Theft Prevention
- Active Listening
- Detailed Activity Logs
- Physical Stamina
- Team Training
- First Aid Training
- Employee and Visitor Screening
- Dispatch
- Legible report writing
Timeline
Barback
Avalon Hollywood
10.2021 - 07.2024
Armed Security Officer
Securitas Security Services
05.2020 - Current
Lead Barback
Applebees Rmh
09.2018 - 03.2020
Barback
Buffalo Wild Wings Bar and Grill
02.2018 - 12.2019
HS Diploma -
Peoria Accelerated High School