Oscar Benavides

Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for ove50 costumers daily flights.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Transferred luggage from aircraft to collection areas safely using equipment.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
• Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
• Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency
• Connected electrical power unit and hoses to aircraft
• Transferred luggage from aircraft to collection areas safely using equipment

• Managed multiple tasks in high-volume environment.
• Maintained clean and organized appearance for restaurant areas to attract and retain customers.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Processed customer orders and accurately entered into order system.
• Demonstrated knowledge and applied proper food handling standards.
• Provided information regarding promotions and menu items.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Brewed coffee and tea and changed out drink station syrups.
• Prepared salads, soups and sandwiches for customers.
• Documented customer orders and conveyed special requests to kitchen staff.
• Delivered exceptional service as illustrated through multiple positive Yelp reviews.
• Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line

• Assisted driver with product or package deliveries to residential and commercial locations.
• Displayed very good communication and customer service skills
• Exhibited good attendance, work habits and willingness to learn job functions.
• Prevented damage to packages and products by correctly securing loads.
• Arranged packages on truck to achieve best use of storage space and to minimize damage.
• Used proper safety techniques and gear such as lifting straps to move items off truck.
• Loaded products or packages onto trucks and organized items according to preset sorting procedures.
• Secured products on truck with use of straps, load bars and bulkhead attachment points.
• Relayed information about delivery changes and new orders.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Delivered employees and materials to job sites daily
• Loaded and secured items in trucks to avoid damage to parcels during delivery
• Delivered goods and products to customer on time and in excellent condition
• Worked directly with customers to assess damage and incompleteness of orders
• Cleaned vehicle regularly to maintain professional appearance
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep
• Displayed very good communication and customer service skills.
• Drove vehicles to deliver products and picked-up rejected or defective materials for return.

• Promoted and up-sold products and services to meet needs of customers.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

• Processed checks, cash and credit purchases or refunds.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Managed multiple tasks in high-volume environment.
• Maintained clean and organized appearance for restaurant areas to attract and retain customers.
• Demonstrated knowledge and applied proper food handling standards.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Replenished serving stations with fresh food and cleaned up spills.
• Brewed coffee and tea and changed out drink station syrups.
• Prepared salads, soups and sandwiches for customers.
• Documented customer orders and conveyed special requests to kitchen staff.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Inspected kitchen equipment and appliances Five times per week to verify functional operation.
• Delivered items to guest tables and addressed and requests.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Successfully maintained clean, valid driver's license and access to reliable transportation
• Demonstrated respect, friendliness and willingness to help wherever needed
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

• Arrived on time to customer appointments.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
• Upheld high standards of cleanliness, sanitation and service.
• Checked in with dispatch to determine schedule and planned pickups.
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
• Waited for passengers at designated high-volume locations such as airports and popular nightlife spots
• Stored passenger luggage and personal items with care for safety and security
• Operated party vehicles, buses and town cars
• Completed individual and business documentation on-time and with minimal errors
• Transported high-value clients with professionalism and discretion
• Provided mobility to assistance to disabled passengers
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
• Hired new drivers, maintained performance and managed customer service
• Helped passengers with luggage, collected fares and politely answered questions
• Read maps and followed written and verbal geographic directions
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers
• Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order