Oscar Bravo

• Assisted in minimizing downtime by quickly troubleshooting and resolving mechanical issues in a timely manner.
• Collaborated effectively with fellow technicians, sharing knowledge, skills, and best practices while completing assignments efficiently.

• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Set employee schedules, delegated work, and monitored food quality and service performance.

• Maintained positive relationships with local community and government officials.
• Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
• Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
• Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.

• Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
• Contributed to company growth by consistently meeting or exceeding monthly installation targets.
• Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
• Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.