Oscar Caballero
Santa Cruz,CA
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
1
1
year of professional experience
Work History
Head Waiter
Artesano Comfort Latin Food
11.2022 - 11.2023
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
Cafe Barista
The Plant Cafe Organic
06.2022 - 11.2022
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
Education
High School Diploma -
Capuchino High School
San Bruno, CA06.2023
Skills
- Conflict Management
- Team Supervision
- Upselling Techniques
- Food and Beverage Pairings
- Cash Handling
- Guest Service
Languages
Spanish
Native or Bilingual
French
Limited Working
Affiliations
- University of California Santa Cruz Student
- Soccer Player
- Home Cook
My Situation
I currently am a first year student at the University of California Santa Cruz. I am living by myself without much financial support from my family which is why I am looking for a job in order to be able to sustain myself and my studies. I am a hard worker and fast learner who does not let obstacles get in my way.
Timeline
Head Waiter
Artesano Comfort Latin Food
11.2022 - 11.2023
Cafe Barista
The Plant Cafe Organic
06.2022 - 11.2022
High School Diploma -
Capuchino High School
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