Summary
Overview
Work History
Education
Skills
Timeline
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Oscar Cabrera

Los Angeles,CA

Summary

IT professional prepared for advancing IT infrastructure management and system reliability. Proven ability to manage servers, networks, and hardware, ensuring seamless operations. Known for strong team collaboration and adaptability to evolving technological needs, excelling in system troubleshooting and performance optimization.

Overview

15
15
years of professional experience

Work History

System Administrator

New Alliance Insurance Brokers
07.2013 - Current
  • Microsoft 365 & Zoom Management: Managed company licenses and user accounts, providing seamless account setup and troubleshooting
  • Set up and maintained the Zoom phone system, managing communication licenses
  • Azure AD & Intune: Configured Azure AD for secure user management and compliance policies in Intune for mobile and desktop devices
  • Network & Security: Oversaw network infrastructure and configured firewall policies, strengthening security through proactive threat monitoring
  • IT Asset Management: Handled procurement and maintenance of office computer supplies and equipment to ensure smooth daily operations
  • User Training: Delivered security training on phishing and cyber threats, fostering a culture of awareness
  • Facilities Coordination: Managed office maintenance and vendor relations to maintain a functional workspace

Server Trainer

ESPN Zone
02.2010 - 06.2013
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

Santa Monica College
Santa Monica, CA
01.2005

High School -

Alexander Hamilton High School
Los Angeles, CA
01.2003

Skills

  • Microsoft 365 Administration
  • Zoom Administration
  • Azure AD Management
  • Intune Management
  • Network Security
  • Firewall Security
  • IT Asset Management
  • Inventory Management
  • Security Awareness
  • User Training
  • Facilities Coordination
  • Facilities Maintenance
  • System upgrades
  • Technical support

Timeline

System Administrator

New Alliance Insurance Brokers
07.2013 - Current

Server Trainer

ESPN Zone
02.2010 - 06.2013

High School -

Alexander Hamilton High School

Santa Monica College
Oscar Cabrera