Oscar Carpio
South Gate,CA
Summary
Highly experienced diesel truck parts sales associate with 10+ years in the trucking industry. Motivated with experience in customer service and sales. Also full of experience in dealing with different vendors to fulfill the customers request.
Overview
12
12
years of professional experience
Work History
Shop Back Counter/ Parts Sale Associate
Westrux International
05.2020 - Current
- Receive requests from the shop mechanics for parts or any materials needed to complete their tasks
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Make sure all internal requests for parts are billed on service repair order
- Contact different vendors and issue purchase orders
- Keep track of part inventory for recalls and make sure parts are available for when the customer's truck comes in.
- Set up orders for daily shipment, delivery, or pick-up
- Search, quote, and order parts for the bodyshop
- Deal with checking in cores and warranty parts coming from the shop.
Parts Counter Person
Westrux International
04.2017 - 05.2020
- Sell commercial vehicle and equipment parts to customers over the counter and on the phone.
- Set up orders for daily shipment, delivery, or pick-up.
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Make sure the display area was always stocked and presentable.
- Call other vendors and order aftermarket parts and issue purchase order number.
- Make sure customer was satisfied.
Dispatcher
Westrux International
02.2015 - 04.2017
- Communicated with drivers and personnel to coordinate timely delivery of parts and materials.
- Pulled and checked orders making sure they were complete and accurate.
- Directed dispatching, routing, and tracking of 6 fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
- Scheduled and organized delivery routes.
- Load and unload shuttle trucks delivering pallets.
- Making sure the fleet trucks were up to date on maintenance.
Driver
Westrux International
05.2011 - 02.2015
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Respectful and always helpful with customers.
- Delivered parts and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Obtained signatures from customers upon delivery of goods.
- Cleaned vehicle regularly to maintain professional appearance.
Education
No Degree -
Cerritos College
Norwalk, CAHigh School Diploma -
South Gate Senior High School
South Gate, CA06.2006
Skills
- Customer Service
- Multitasking
- Excellent communication skills
- Bi-lingual
- Inventory ordering and tracking
- Collision repair parts experience
- Forklift Certified
- Data entry
- Vendor management
- Inventory Control
- Computer skills to use email, some Microsoft word and excel
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shop Back Counter/ Parts Sale Associate
Westrux International
05.2020 - Current
Parts Counter Person
Westrux International
04.2017 - 05.2020
Dispatcher
Westrux International
02.2015 - 04.2017
Driver
Westrux International
05.2011 - 02.2015
No Degree -
Cerritos College
High School Diploma -
South Gate Senior High School
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