Oscar Cortez
Brooklyn,NY
Summary
Experienced HVAC-R Mechanic focused on delivering optimal system performance and compliance with safety standards. Expertise in routine maintenance and equipment installation, ready to leverage skills to improve service quality and customer experience.
Overview
19
19
years of professional experience
Work History
Hvac-R Mechanic /Service Technician
Mountain Air Hvac Inc
Brooklyn, NY
06.2018 - 01.2026
- Diagnosed and repaired HVAC-R systems to ensure optimal performance and compliance with safety standards.
- Conducted routine maintenance on refrigeration units, improving reliability and extending equipment lifespan.
- Collaborated with team members to troubleshoot complex HVAC-R issues, enhancing overall operational efficiency.
- Trained junior technicians in best practices for HVAC-R installation and repair techniques, fostering skill development.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Hvac Apprentice
Air Pro
Long Island City, NY
09.2017 - 06.2018
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
Sales Associate
P.C. Richard & Son
Brooklyn, NY
02.2013 - 09.2017
- Exceeded sales targets through effective customer engagement and product knowledge.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Built relationships with customers to encourage repeat business.
- Implemented product displays that increased visibility and drove customer interest.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Counter Cashier
La Mixteca Inc.
Brooklyn, NY
01.2007 - 01.2013
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a clean and organized work environment.
- Trained new employees on operational procedures and customer service standards.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Balanced cash drawer at the end of each shift, accurately reconciling receipts and payments.
Education
GED -
John Dewey High School
Brooklyn, NYGED -
Apex Technical School
Long Island City, NYSkills
- EPA certification
- Cooling systems maintenance
- Thermostat installation
- Equipment replacement
- OSHA compliance
- Valid [state] driver's license
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Hvac-R Mechanic /Service Technician
Mountain Air Hvac Inc
06.2018 - 01.2026
Hvac Apprentice
Air Pro
09.2017 - 06.2018
Sales Associate
P.C. Richard & Son
02.2013 - 09.2017
Counter Cashier
La Mixteca Inc.
01.2007 - 01.2013
GED -
John Dewey High School
GED -
Apex Technical School