Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oscar Costello

Apopka,FL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Manager

CVS Pharmacy
Apopka FL, United States
04.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Cabinet Installer

Own Business
Apopka, FL
04.2022 - Current
  • Worked in manufacturing environment to install cabinets in pre-fabricated homes.
  • Maintained neat, clean and hazard-free sites.
  • Visited residential and commercial locations to remodel facilities or put in new cabinetry and millwork.
  • Contributed to team success and customer satisfaction by working quickly and helping team members.
  • Checked work for compliance with quality standards.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
  • Built and hung custom doors and frames.
  • Carefully read blueprints, sketches and technical drawings to inform comprehensive understanding of project scope and specifications.

Highway Maintenance Worker

Grading & Bush Hog Services, Inc.
Orange Park, FL
08.2009 - 06.2012
  • Operated all heavy equipment properly according to employer safety specifications.
  • Patched broken pavement for safe travel by dumping, spreading and tamping asphalt..
  • Safely controlled traffic in high-volume areas during roadwork projects and repairs.
  • Repaired signs and fences quickly to avoid accidents and mishaps.
  • Used flags to warn motorists about hazards, obstacles and workers ahead.
  • Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.

CNA

Advent Christian Village
Live Oak, FL
05.2007 - 06.2011
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Education

Associate of Science - Computer Science

Everest College
Online
06.2014

Skills

  • Information Confidentiality
  • Accounting Techniques
  • Sales Activities
  • Corporate Social Responsibility
  • Contract Law
  • Managing Laborers
  • Scheduling and Coordinating
  • Advertising Techniques
  • Customer Service
  • Cost Management
  • Project Management
  • Employee Coaching and Motivation

Timeline

Manager

CVS Pharmacy
04.2022 - Current

Cabinet Installer

Own Business
04.2022 - Current

Highway Maintenance Worker

Grading & Bush Hog Services, Inc.
08.2009 - 06.2012

CNA

Advent Christian Village
05.2007 - 06.2011

Associate of Science - Computer Science

Everest College

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Oscar Costello